Job Description
The Service Data Analyst role requires strong data analytics expertise, including data manipulation, visualization, and statistical analysis, with proficiency in Python, R, SQL, and Qlik Script. The role focuses on extracting actionable insights from service data across multiple platforms, ensuring data accuracy, and automating reporting processes. Key responsibilities include failure reporting, performance trend analysis, and developing data models and algorithms to enhance service strategies and cost efficiency.
The role involves working closely with BI teams and technical specialists to interpret failure mode analysis, support reliability assessments, and translate business needs into technical requirements. Industry experience in medical devices, healthcare technology, or complex industrial equipment is preferred, along with certifications in Azure Data Science, Power BI, or analytics. Strong communication, stakeholder management, attention to detail, and experience with BI tools such as Salesforce, M3, and Intellimax are essential for success in this role.
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