Radisson Hotel Group is one of
the world's largest hotel groups with ten distinctive hotel brands, and more
than 1,160 hotels in operation and under development in 95+ countries. The
Group’s overarching brand promise is Every Moment Matters with a signature Yes
I Can! service ethos.
People are at the core of our business success and future. Our people are true
Moment Makers and together we bring the culture, spirit, environment and
opportunities that empower you to be your best, every day, everywhere, every
time. Together, we make Every Moment Matter.
We are now looking for a Guest Service Manager- Food And Beverage to join our
dynamic team here at Radisson Hotel Group!
We focus on you as a person, your skills, talents, and passion – not only on
your resume. Because mindset is what it’s all about. And you can grow the rest
with us. That's a promise!
What We Offer Our Guest Service Managers - Food And Beverage
We aim to be as good a place to work as we are to stay. That is why we offer a
competitive compensation and benefits package, which includes:
• Special rates for our team members, and friends and families while travelling
and staying in our hotels
• We take our “We grow talent, talent grows us” culture belief to heart. With
us you will benefit from a wide range of development offers supporting your
learning & growth right from your onboarding. This includes an individual
development plan and unlimited access to more than +20K learning modules &
programs through Radisson Academy
• Participate and live Responsible Business every day together with our team
members in the hotel and in the local communities where we work on creating
shared value, better futures and a better planet for all
• Contributory pension scheme and Life Assurance
• Complimentary meal on duty
• Uniform
• Access to the Employee Assistance Programme through UNUM
• Fantastic opportunities to progress
• 28 days holiday for full time team members
• Free use of our leisure, pool and gym facilities at off-peak times *where
applicable
The Guest Service Manager Role - Food And Beverage
Our food and beverage team are sophisticated hosts with an instinctive ability
to anticipate guests’ needs by being in the right place at the right time and delivering
an experience that is beyond expectation - creating memorable moments for our
guests.
• Our Guest Service Managers are keen as mustard where service is
concerned!
• You will support our food and beverage
team and lead by example, ensuring our standards of service are high whilst
ensuring back of house is in order. Whether it be a plate full of numbers,
setting a rota or laying the table for a successful team.
• As an integral part of the team,
you will work proactively to ensure guest satisfaction and the smooth running
of the food and beverage department
As Guest Service Manager- Food And Beverage, you will join a team that is passionate
about delivering incredible service where we believe that anything is possible,
whilst having fun in all that we do!
Qualities We Are Looking For In Our Guest Service Manager- Food And Beverage
• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Is a creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
• Experience in a similar position is beneficial but not essential
Become part of the world of Moment Makers, we are looking forward to
getting to know you!