Job Title: Duty Manager
Contract Type: Temporary
Working Pattern: Shift work
Location: Various Sport & Fitness Centres (Hampton, Whitton, Teddington, East Sheen)
About Us:
Our client operates four dual-use Sport & Fitness Centres located within school grounds, providing an invaluable resource for both students and the wider community. We are committed to promoting health, fitness, and well-being through high-quality facilities and exceptional customer service.
Job Purpose:
As a Duty Manager, you will play a vital role in ensuring the safe and efficient operation of our Sport & Fitness Centres. You will be responsible for delivering outstanding customer care, managing facilities, and enhancing participation in sports and fitness activities.
Key Responsibilities:
Facility Management: Act as a key holder, ensuring that all health and safety procedures are followed, and oversee sports and fitness facilities during your shifts.
Customer Service: Provide fast, courteous, and efficient responses to all customer inquiries, ensuring a welcoming environment for all users.
Activity Development: Assist in creating a diverse range of activities at the centre, including conducting gym inductions and coaching sessions if qualified.
Financial Operations: Operate a computerised booking system, process payments, and complete daily financial procedures.
Facility Maintenance: Maintain cleanliness by following set cleaning procedures for sports and fitness areas, includin...