Job Title: Customer Service – Billing and Network Administrator
Location:
Portsmouth, United Kingdom
Job Category:
Customer Service
EU Work Permit Required:
Yes
Job Reference:
5ca0e3d70f1c
Job Views:
7
Posted:
26.04.2025
Expiry Date:
10.06.2025
Job Description:
Customer Service – Billing and Network Administrator
Location: Lakeside, Portsmouth
Entry Level: Full training provided.
Note: To apply for this role, you must live and be eligible to work in the United Kingdom.
Join our dynamic team and support our company's exceptional customer service. The role involves providing specialist support for Charles Taylor Assistance medical operations, focusing on billing and network administration to ensure compliance and accuracy of medical expenses. Responsibilities include reviewing, auditing, and processing expenses to meet regulatory and internal standards, contributing to cost management and financial efficiency.
Key Responsibilities and Skills:
* Assessing and processing travel insurance claims
* Auditing medical expenses according to policies
* Managing invoice payments using our in-house system
* Negotiating medical invoices
* Coordinating logistical requests for clients
* Working within fixed timeframes
* Demonstrating innovation, creativity, and confidence
* Thriving under pressure
* Being self-motivated and a team player
* Proficient computer skills (essential)
Salary and Benefits:
* 28 days holiday including Bank Holidays, with incremental increases
* Opportunities for learning, development, and career growth
* Contributory pension scheme
* Free Health Cash Plan worth £1700 annually
* Rewards scheme for family and friends
* Free travel insurance (qualifying criteria apply)
* Discounts on home and motor insurance
Charles Taylor is an equal opportunity employer committed to diversity and inclusion. We promote a respectful environment with zero tolerance for discrimination of any kind, fostering a fair and transparent recruitment process. Our values guide us in delivering better results for the insurance sector.
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