A critical element to this role is identifying and implementing opportunities to work with our customers to establish synergies within the UK & IE, along with feeding key trends back to the business. This will ensure agility and relevance in our market approach. This role works to optimise supply chain costs and develop potential revenue streams for IPP and retailers in addition to working with internal stakeholders in order to ensure asset recovery is maximised. Managing transactional relationships using business reviews to showcase KPI’s (eg B&Q, Aldi, Wickes) is a priority for this role. Please see the full job description for Key Account Manager (Retail) below.
What you get
Who you are
* You will have 5+ years’ experience within a fast paced, logistics environment and you will be able to build and maintain strong, positive relationships via effective communication. You will be an inquisitive individual who asks relevant, supply chain questions in order to drive value.
* You will have the ability to analyse and assess situations quickly and effectively to reach an appropriate and timely solution to complex issues, which may include the need for difficult conversations.
* You will have demonstrable experience in data analysis to drive results, in addition to the ability to use this information to work with other team members in order to achieve high standards of service. You will have a commercially aware perspective and understand the importance of market trends on business performance.
* You enjoy variety and challenge, and are able to maintain a positive approach in a fast paced environment.
* You will have a desire to be a part of our success, and to contribute to the future of the business. You will be creative and motivated, you will connect with our values – CARE, DARE, DELIVER – and, you will embrace the purpose of IPP – CARRYING IMPACT. You will see the value in challenging the status quo in a respectful and collaborative way.
Make impact as a Key Account Manager (Retail)
Responsibilities:
* Asset recovery - including process compliance, retail cooperation and improvement projects.
* Create and maintain bespoke account plans for each retailer, operate as the first point of contact and manage issues/queries. Build internal and external relationships.
* Internal and external collaboration to reduce costs and maximise opportunities.
* Design and deliver strategic plans that create sustainable business value and enhance competitive advantage including KPI reporting.
* Account Management - dispute resolution, equipment control, process improvement, quality, and manage contractual obligations.
How lean and green would you like to be as Key Account Manager (Retail)? Feel free to contact Shelley Harris at s.harris@ipp-pooling.com, Commercial Director, for more information about the vacancy or apply below!
We are IPP, a member of Faber Group. As a leading European pallet pooler we are a vital part of demanding and fast-moving supply chains. We operate a circular re-use system for high quality pallets and boxes and work extensively with well-known brands, producers and retailers. We are logisticians, working together seamlessly across supply chains.
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