6 Months FTC/Secondment
Hybrid role - 2 days a week based in the office and 3 days remote working
As a Physical Infrastructure Access (PIA) Quality Assurance Analyst based within our Network Expansion division, you will have responsibility for ensuring that our end-to-end usage of PIA meets internal/external product compliance. Auditing of Notice of Intent (NOI) routes, Network Adjustment Quality, and Build Complete validation will be a key focus, ensuring these align with as planned/as built routes. You will collaborate with our Design, Field, Commercial and Consumer teams to act as a point of contact on the end-to-end PIA Journey to develop and enforce stringent control measures in line with PIA product compliance to maintain and drive PIA performance & contractual obligations.
Our successful candidate will be a champion of Virgin Values with a willingness to support any necessary activity required to deliver our wider Network Expansion targets.
Who we are
The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too.
Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.
Together, we are Virgin Media O2, and we can't wait to see what you can do.
Accessible, inclusive and equitable for all
Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.
The must haves
In order to be considered, you must have the following experience:
* Ability to analyse data sets to identify trends, inconsistencies, and areas of improvement in processes or products
* Capacity to evaluate issues thoroughly and objectively, assess risks, and make sound judgments
* Understanding of processes, workflows, and protocols to evaluate their efficiency and alignment with quality standards
* Understanding of relevant industry standards, regulations, and compliance requirements to ensure quality processes align with regulatory guidelines
* PIA Product/Operational knowledge
The other stuff we are looking for
We'd also love you to bring:
* PIA Systems Knowledge
* Ability to read telecoms design documents
* Proficient in MS office package
What's in it for you
Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.
Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you'd like to. These are designed to support both you and your loved ones, making sure that you're covered no matter what life throws your way.
Next steps
If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include a competency based interview.
When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.
Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you're offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed.
Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.
#J-18808-Ljbffr