Job summary
We are looking for a motivated, experienced and dynamic Registered Manager for one of our Independent Hospitals in Winsford. Holding registration with CQC you will be responsible for the management of the Team and patients and maintaining safe premises.
You will be working at Weaver Lodge - an independent hospital based in the heart of Winsford in Cheshire. Weaver Lodge is a 20 bed unit that works within a rehabilitation model. The unit looks to offer a pathway for people living with mental health issues. The unit supports individuals to look at areas which have previously brought them into contact with inpatient services and improve independence and quality of life. We are a mixed-gender unit and we support people on their rehabilitation journey from hospital or living in a secure setting to community-based living. We employ a range of roles including Nurses, Occupational Therapists and Support Workers with knowledge and skills to ensure service users receive person-centred rehabilitation programmes to achieve their goals.
We pride ourselves on our community links and the support they give to ensure our service users can meet their vocational and community network needs to support them on discharge.
Plus up to £5000 per annum for performance related pay.
Main duties of the job
As accountable officer and as a fit and proper person (as defined by the CQC), leading the treatment and recovery centre; managing the day to day clinical environment and ensuring quality and compliance with both regulatory requirements and with AFG policies and procedures.
In line with Alternative Futures Group Mission, Vision and Values the job holder will provide effective operational / clinical leadership and management to achieve the delivery of the operational business objectives.
Dimensions
1. Up to 3 subordinate managers and up to 65 staff
2. Budget responsibility in line with the SORD / at least to the contract value
3. Decision making authority in line with the scheme of reservation / delegation.
Professional working relationships with:
4. Multi-disciplinary team
5. Integrated Pathway Lead
6. Corporate support services
7. External stakeholders
8. Commissioners
About us
We're Alternative Futures Group, a health and social care charity providing specialist support for people with a learning disability or mental health condition.
Were proud to have been positively changing lives and enabling people to achieve amazing outcomes for over 30 years.
We offer a range of different services to meet an individuals needs, whether that be at one of our six Independent Hospitals or in our community-based settings. Our unique pathway supports individuals to recovery.
Managing our own Independent Hospitals alongside community services allows us to promote and support a recovery pathway no matter where an individual is with their mental health journey; we can tailor the care and support a person receives to their individual wants and needs.
Were passionate about encouraging people to use their voice and work collaboratively to co-design new services and experiences. We do this by involving people right at the very beginning, actively seeking insight and expert knowledge on what works best.
We offer a range of different therapies depending on personal requirements. We believe psychological therapy should be part of any treatment offered as part of someones pathway to recovery.
Job description
Job responsibilities
Job Description
As accountable officer and as a fit and proper person (as defined by the CQC), leading the treatment and recovery centre; managing the day to day clinical environment and ensuring quality and compliance with both regulatory requirements and with AFG policies and procedures.
In line with Alternative Futures Group Mission, Vision and Values the job holder will provide effective operational / clinical leadership and management to achieve the delivery of the operational business objectives.
Dimensions
9. Up to 3 subordinate managers and up to 65 staff
10. Budget responsibility in line with the SORD / at least to the contract value
11. Decision making authority in line with the scheme of reservation / delegation.
Professional working relationships with:
12. Multi-disciplinary team
13. Integrated Pathway Lead
14. Corporate support services
15. External stakeholders
16. Commissioners
Duties and Responsibilities
Being the registered manager with CQC for the regulated activity of the treatment and recovery centre and will be a fit and proper person, acting accordingly at all times.
Leading, supervising and motivating a team of multi professional and support staff to deliver high quality care capable of delivering and meeting practice and regulatory requirements.
Defining and ensuring the model of care and service is adequately described in the statement of purpose, revised frequently and is contemporary with NIHSCE guidance for the pathway; ensuring that the service regularly reviews and has in place resources to meet its statement of purpose
Leading the service to excellence, informed by contemporary practice and evidence and following national policy guidance; ensuring the Rehabilitation component of the care pathway within the treatment and recovery service is delivered to a high quality and expected outcomes.
Creating a culture of quality and a focus on continuous improvement within the treatment and recovery centre.
Managing financial expenditure against an agreed budget, ensure value for money in procurement of goods and services and contribute to local budget setting, ensuring that the service is delivered within the financial resources available.
Leading on the Contract monitoring / performance reporting requirements to external stakeholders and compiling relevant reports in a timely manner.
Ensuring compliance with performance frameworks
Working collaboratively with colleagues across the organisation to achieve practice, operational and organisational objectives; cultivating a culture of openness, transparency, knowledge exchange, learning and collaboration.
Ensuring that the treatment and recovery centre provides contemporary levels of support for the client group served in line with recovery principles and to the agreed pathway
Providing clinical assurance, both internal and external, that the needs of service users are met appropriately; and challenging appropriately and confidently where standards of care fall below that which should be expected
Directing the Clinical team to ensure that there is ongoing assessment, planning, implementation and evaluation of care, treatment and support and access to expert knowledge and understanding of the impact of illness on the individual (both psychological and physical) is available to the staff team
Being a role model for others, leading the delivery of evidence based person centred mental health practice ensuring holistic approaches to recovery address the impact of serious mental illness for the person and their family.
Leading the multidisciplinary team, work effectively to deliver the local and organisational objectives relating to national and local mental health strategy /policy.
Facilitating the development, implementation and monitoring of relevant quality standards, policies and guidelines; ensuring care and support interventions are in keeping with current best practice and informed by evidence
Responding to and ensuring learning takes place about incidents that impact on quality and develop solutions to alleviate risks and maintain high standards
Maintaining professional registration and validation with your professional body and ensure staff comply with both their own Continuous professional development and with specific education programmes to support staff development.
Ensuring clinical and work-related competencies are maintained for all staff and that multi-disciplinary practice is conducted effectively and optimally.
Ensuring statutory and mandatory training is accessible and coordinate activity to ensure that all members of the care team in the treatment and recovery centre meet these requirements.
Ensuring that there are safe levels of staffing in place at all times.
Ensuring that facilities, buildings, and equipment are well maintained and fit for purpose; Actively raising awareness on relevant Health and Safety guidelines and fire regulations and ensure that arrangements are in place to meet compliance requirements.
Ensuring robust governance processes are in place and are able to provide information and assurances as needed; managing strategies to address any non-compliance.
Ensuring audit activities are conducted within the treatment and recovery centre in accordance with AFGs governance framework and that any action plans are completed.
Ensuring compliance relevant to local adult safeguarding procedures and ongoing training and coaching of staff in the principles of the Care Act.
Ensuring adherence to the spirit and practice of the organisations Equality & Diversity Policy in relation to staff, service provision, service users and members of the public.
Behaving at all times in a professional manner and in accordance with the organisations and any relevant professional Code of Conduct.
Acting in accordance with the organisations Confidentiality Policy and the requirements of the Data Protection Act at all times.
Supporting the team by identifying, developing and (where relevant) delivering education and development programmes for the treatment and recovery team.
Providing development opportunities and professional support to the wider AFG team.
Facilitating educational opportunities to students on placement taking account the elements of their learning agreement
Promoting an environment that encourages service user involvement, to include families where appropriate and facilitating opportunities where they can seek help, advice and education
Contributing to the wider operational and clinical forums in place across the organisation
Monitoring performance of identified clinical and operational outcomes within the treatment and recovery centre and report these in line with the organisations performance management framework.
Ensuring that systems that manage performance of all staff supervision, appraisal, disciplinary and grievance procedures are fully implemented.
Ensuring health and safety legislation and related policy and practice is adhered to by staff and visitors.
Participating in regular performance reviews based upon previously agreed objectives and targets.
Ensuring systems are in place to meet all organisational and external reporting requirements
Acting in accordance with the organisations Confidentiality Policy and the requirements of the Data Protection Act at all times
Communicating a professional, efficient, flexible and helpful approach to provide support, information and be a point of contact for internal and external stakeholders, including families, commissioners and regulators.
Responsibilities common to all managers
17. Demonstrating good judgment and sound decision making by reflecting an appropriate situational awareness, understanding of context and making informed choice when reaching decisions.
18. Leading and promoting initiatives that support our organisational aim to be socially and environmentally responsible.
19. Leading and supporting initiatives/projects that promote the use of ICT.
20. Establishing, maintaining and developing professional working relationships with colleagues and external partners.
21. Contributing generally to the development of quality services.
22. Upholding the values, mission and vision of AFG at all times.
23. Adhering to AFG policies and procedures and to operate within the law at all times.
24. Demonstrating continuous professional development, encouraging others to do the same and to operate within the AFG performance management framework.
25. Working with Corporate teams effectively to ensure the best outcome for the people supported.
26. Ensuring health and safety at work.
27. Complying with Equality and Diversity policy.
28. Complying with Code of Conduct.
29. Working flexibly in accordance with organisational need.
30. Taking part in AFG on call rota ensuring a high-quality service is maintained out of hours'.
31. Travelling within the operational and business area of AFG.
32. Holding team meetings and disseminate corporate messages, feeding back issues and recognising staff achievement.
33. Leading on recruitment and selection process ensuring compliance with AFG Recruitment and Selection policy and process.
34. Acting with integrity and transparency at all times.
35. Undertaking investigations in line with AFG policies.
This role is Band III, as per our banding structure.
Person Specification
Experience
Essential
36. 4/5 years post registration experience in a professional role in a clinical environment
37. Managing teams of multidisciplinary staff
38. Accountability for managing a budget
39. Experience of achieving clinical excellence
40. Experience of setting and achieving clinical standards
41. Managing a care environment
42. Experience of facilitating a learning environment
43. Experience in managing human resource issues
44. Experience of interagency working at a senior level
Desirable
45. Prior experience of working in registered manager role
46. Locally managing outsourced contracts and building relationships with suppliers
47. Experience in producing contract monitoring reports for commissioners
Qualifications
Essential
48. Registered Practitioner with current active registration with your professional body
Desirable
49. CQC registered managers award
50. Practice Mentorship
51. Bachelors degree or equivalent
52. Higher study in related area
53. Management qualification
Skills and Knowledge
Essential
54. Proven track record of multi-disciplinary team management and co-ordination
55. Good communication and person management skills
56. Able to utilise a range of IT systems including MS Outlook and Word, excel, person centred information system
57. Budgetary management
58. Leadership and influencing skills (both internally and externally)
59. Clinical practice interventions, assessment, managing clinical risk
60. High level knowledge of clinical evidence applied to regulated area
61. Knowledge of relevant national strategies for the role mental health policy/crisis care concordat/recovery approaches/public mental health and wellbeing/ parity of esteem
62. Good sound knowledge of both the Mental Health Act and the Mental Capacity act
63. Knowledge of the regulatory standards and regulations that apply
64. Must meet the fit and proper person criteria for the role with CQC
65. Demonstrated understanding of the service users lived experience
66. Demonstrate the values consistent with the organisation
Desirable
67. Knowledge of quality systems and quality improvement methods
68. Knowledge of integrated care approaches