24x7 IT Engineering Professional
Job Req ID: 40837
Posting Date: 7 Nov 2024
Function: Business
Location: Endeavour Sheffield, Sheffield, United Kingdom
Salary: Competitive
Why this job matters
Would you want to be part of a team that thrives on innovation and collaboration? The ideal candidate for this Cloud Infrastructure Engineer role will be an innovative and motivated professional. You will provide essential support and delivery of infrastructure and End User Computing within Business Managed Services (BMS).
We’re looking for someone who’s passionate, engaging, and driven, with a proven track record of success. You are an individual that should excel in collaborating with teams of highly skilled technical experts, bringing both expertise and a collaborative spirit to the team.
What you’ll be doing
1. Take ownership of personal development and strive to continually improve skills to enhance job performance.
2. Plan complex changes and ensure successful delivery to maintain sustained service across various products and solutions.
3. Share technical knowledge across BMS through Continuous Improvement processes and coaching.
4. Stay updated on changes to existing, emerging, and new technologies to meet business and customer objectives.
5. Manage workload and delivery to meet key performance indicators and implement solutions promptly to meet service level agreements.
Skills we would like to see from you
1. Solve problems and apply technical knowledge.
2. Participate in and contribute to continuous improvement and coaching.
3. Good interpersonal skills, polite telephone manner, and ability to work under pressure.
4. Understanding of the workings of a Service Desk and ITIL aligned processes.
5. Effective listening skills and excellent attention to detail.
6. Ability to work to deadlines and prioritise own workload.
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