Summary
Are you looking for an exciting opportunity to develop your skills and kickstart your career in business administration? Do you have a passion for marketing and a desire to support the success of a thriving junior school? If so, we’d love to hear from you!
Annual wage
£10,816 a year
The National Minimum Wage rises to £7.55 in April 2025 for apprentices.
Training course
Business administrator (level 3)
Hours
Monday - Friday 8:30am-3:30pm Term Time only Pro rata.
32 hours 30 minutes a week
Possible start date
Wednesday 12 February
Duration
1 year 6 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
We are seeking a motivated and enthusiastic Apprentice Business Administrator to join our school office team. This role offers an excellent opportunity to gain hands-on experience in administrative tasks while also supporting our marketing efforts to promote the school’s ethos, activities, and achievements.
Key Responsibilities:
Administrative Support:
* Assist with general office duties, including filing, photocopying, and data entry
* Update pupils/staff records and databases
* Handle incoming and outgoing mail, emails, and phone calls
* Prepare documents and run reports as required
Reception Duties:
* Greet visitors and handle inquiries at the reception desk
* Ensure the reception area is tidy and presentable
* Manage the signing in and out process for visitors and staff
Communication:
* Liaise with pupils, staff, and external stakeholders in a professional manner
* Assist in the coordination of meetings and school events
* Distribute information to pupils, staff, and parents as needed
Support to School Staff:
* Provide administrative support to teachers and school leadership
* Assist with the organisation of school trips, events, and activities
* Assist with the preparation & co-ordination of exams
Data Management:
* Ensure accurate and timely input of data into the school’s management information system
* Assist with the preparation of statistical and management reports
Compliance and Confidentiality:
* Adhere to school policies and procedures, including those related to safeguarding and data protection
* Maintain confidentiality of sensitive information at all times
We are looking for someone who:
* Has excellent communication and organisational skills
* Is enthusiastic, reliable, and eager to learn
* Has a keen interest in marketing and the ability to bring creative ideas to promote the school
* Is confident using computers and has basic IT skills (experience with social media or design software is a bonus)
* Can work effectively as part of a team and independently when needed
What We Offer:
* A supportive and friendly working environment
* On-the-job training and support from experienced staff
* An opportunity to gain a nationally recognised qualification in Business Administration
* The chance to make a real impact on our school community
Essential Requirements:
* A team player with a willingness to learn and grow within the role
Where you’ll work
Plough Hill Rd, Galley Common, Nuneaton
CV10 9NZ
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
HEART OF ENGLAND TRAINING LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
* Business Administrator Level 3 Apprenticeship Standard
* In the workplace and you will have an assigned Educator from Heart Of England Training who you will meet with via teams regularly
Requirements
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Presentation skills
* Administrative skills
* Number skills
* Analytical skills
* Logical
* Team working
* Creative
* Initiative
* Non judgemental
* Patience
Other requirements
The offer of employment is subject to satisfactory references and a DBS check.