Description Are you an individual who likes problem solving and working in collaboration with others? Then you have found the right team As a Prime Settlements Associate in Prime Settlements Team, you will be responsible for reviewing and resolving failing trades predominately for our Hedge fund clients in Europe. In this role, you will have regular collaboration with various internal lines of business, clients and brokers.You will also be ensuring stringent controls are applied to the daily inventory management activities and driving both process improvements in the end to end operating model as well as supporting the implementation of a strategic development and automation program. Job responsibilities Ensures trades are settled in an accurate, timely and efficient manner Manages proactively failing settlements to minimize risk and penalty charges Partners with brokers and internal teams to proactively problem solve failing trades Builds trusting, credible broker, agent and client relationships through responsive, high quality client service Responds to daily queries and monitors themes using our data analytics platforms and uses a data driven approach to influence client and broker behaviour Required qualifications, capabilities, and skills Ability to act and communicate with humility, empathy and kindness Proven track record of being a subject matter expert (any product or workflow) in a previous role Proven ability to articulate complex concepts in a simple, digestible way to varied audiences A very disciplined attitude to operational risk management Ability to work with large data sets to pull trends and provide meaningful feedback to influence client and broker behaviour Ability to bring multiple groups together to solve a problem and hold people accountable for their actions Preferred qualifications, capabilities, and skills Familiarity with the settlement and mechanics or the Prime Brokerage product Ability to independently innovate and process re-engineer when opportunities present themselves A naturally curious thinker with a hunger to learn and teach others An optimistic approach to problem solving. Views problems as opportunities – not roadblocks