We're looking for a motivated and experienced innovator to help build and lead a new Digital Business Partnering team. The team will play an important role in ensuring we leverage the best technology to meet our goals, in a cost effective manner while also measuring the efficiency of the current tools. You'll be working closely with teams across the business to understand their needs, identify opportunities to improve our systems and processes, and adopting emerging technologies, especially in the exciting field of AI. If you're an experienced problem-solver with a curiosity-driven approach and ability to translate business needs into technical solutions, we want to hear from you What you’ll be doing: You’ll be equipping Trusties to reach new heights of efficiency in existing and upcoming digital technologies. Shaping the Future of Trustpilot's Digital Landscape by working on advanced projects that leverage modern technologies like AI and Natural Language Processing to bring great productivity opportunities to every Trustie. Ensuring that Trustpilot maximises the value from its use of digital services, by advocating for adoption and promoting commercial value and strategic partner relations Enhance how Trustpilot utilises technology to optimise business processes, improve efficiency, increase automation and enhance user experiences across the organisation. Drive innovation by staying informed on industry trends, emerging technologies, particularly in the field of AI productivity tooling. Develop robust relationships with stakeholders across the business, from those who will use the solutions to those who will procure, build and deliver them. Build, mentor, and empower a team of Digital Business Partners, creating a culture of collaboration, ownership, and continuous development. Who you are: You are curious by nature, you ask questions and have an inquisitive not a know-it-all mindset. You have 5 years experience in a business analyst, program management, procurement/commercial leadership, product owner, or similar role, with an emphasised focus on digital systems, process improvement, and team leadership. You are motivated to push digital transformation and deliver great technology solutions. You possess a solid and broad understanding of digital software solutions and have a keen interest in new technologies, for example, AI and how it can be applied within the digital workplace. You are a skilled communicator and collaborator, with effective interpersonal and stakeholder management skills. You have proficient negotiation skills, and experience in working with procurement teams to structure commercial engagements for maximum benefit. You are skilled in overseeing projects, implementing agile practices, and developing effective teams. What's in it for you: A range of flexible working options to dedicate time to what matters to you Competitive compensation package bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle-to-work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you LI-JC1