Are you someone with a background in supporting people and looking for an exciting new role within an organisation committed to improving lives? Are you keen on delivering exceptional services to enhance the lives of older people? If so, our Older Person Service Manager role based in Gainsborough could be the perfect job for you… Longhurst Group is a leading housing Group across the Midlands & East of England, committed to enhancing communities and improving the lives of both our colleagues and customers. With a mission to provide quality, safe, affordable housing that build great foundations for our customers, our Sheltered Housing team are critical to ensuring our older customers can live independently, and ultimately building safe communities. As an Older Person Service Manager at Longhurst Group, you will play a crucial role in overseeing the housing management and support services for our older residents. Further key responsibilities are listed below: Manage the day-to-day operations of housing facilities for older individuals, ensuring a safe and comfortable living environment. Be responsible for upholding behavioral standards and dealing cases of anti-social behaviour within the service. Work across multiple teams, ensuring that standards are maintained for repairs, refurbishments, and grounds maintenance. Coordinate and oversee support services tailored to the needs of older residents, including health care, social activities, and general assistance. Foster a sense of community among residents through organising and promoting social events, activities, and support groups. Implement and monitor quality assurance measures to ensure the highest standards of care and satisfaction among residents. Ensure compliance with relevant regulations, policies, and procedures to maintain a safe and legally sound environment for residents. In order to be successful in application for our Older Person Service Manager role, you will need to be highly organised, with great administration skills. Being a strong communicator across different channels (face to face and digitally) is crucial to keep engagement high with our residents, as well as being confident in your digital skills. Our Older Person Service Manager position is a scheme-based, part-time position, contracted to 30 hours per week at Phoenix Court, Gainsborough. What you receive from us: Up to 26 days annual leave (Pro rata based on contracted hours) Life Cover of three times your annual salary (as part of pension scheme membership) Membership of our Health Care Cash Plan including Employee Assistance programme and DoctorLine Access to a range of discounts, including Blue Light and B&Q Tradepoint Cards Free access to financial education service, supporting with personalised financial information on a range of topics such as mortgages, retirement planning, pensions, saving and investments, insurance and will writing Free Eye Tests Free flu vaccinations Investment in your personal development through our extensive learning and development opportunities Professional subscription for membership fees relating to your role, paid for by us Family friendly, carers leave plus other paid leave Long Service Awards Carers Networking Group and resources to support Unpaid Carers How to apply Please click “apply” today to upload your CV detailing your employment history. Please note, if this vacancy receives a high number of applicants, we reserve the right to close the advert and application window early. We do not require recruitment agency support at this time - all speculative CV’s will be treated as a direct application. Vetting Requirements The important things - We can only consider applications from candidates who have the right to work in the UK. All shortlisted candidates will need to verify eligibility to work in the UK at interview. Original proof must then be provided by day one upon successful candidature). Naturally working with our customers we need to complete pre-employment checks before you join us. This role is conditional upon receipt of two satisfactory references (one from your current employer). We also need you to tell us what you have been up to as a minimum over the past 5 years in terms of employment history. We recognise, welcome and support that everyone’s employment history is unique and can be different. This could include carer duties, travel, seeking work, education, employment, training, or volunteering. We are committed to safeguarding, promoting the welfare of adults with care and support needs and expect all colleagues and volunteers to share this commitment. This position is subject to a DBS Check. Equal Opportunities As an equal opportunities’ employer, Longhurst Group is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We pride ourselves on looking after our colleagues and as part of our commitment we are an Employer for Carers and would welcome your application if you have additional unpaid caring responsibilities. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Longhurst Group. Our company Longhurst Group is one of the leading housing groups in the Midlands and East of England, providing more than 24,000 homes and a wide range of care and support services. With a team of 1,300 colleagues guided by our shared values, our vision is to improve the lives of our customers and our colleagues and to enhance the communities we serve. We do this by focusing on two clear themes of work: Health and wellbeing and economic resilience. To see how we’ll achieve this through our Improving Lives strategy, please watch the video below. Our values In it together We stand together as one team to make a difference to peoples lives Heartfelt service Everything we do shows we care deeply about our customers and colleagues Own it We do what we say we do to the best of our ability with pride and passion Pushing the boundaries We strive for excellence constantly looking for fresh ways of doing things Fun and fair We work hard, enjoy it and treat everybody equally with respect and honesty PLACEHOLDER PLACEHOLDER Documents