About the role
:
We are looking for a Process Supervisor; this is a key supervisory rolewithin the National Hub reporting directly to the Process Manager. You willhave the ability to work and manage the operation through your own team ofwarehouse operatives and have the flexibility to cover all areas within the huboperation.
This role will ensure the safe and efficient throughput of trafficwithin the various sortation areas of the National Hub operation in accordancewith the individual work area requirements. You will promote an engagingworking culture with high priority given to workplace safety and operationalefficiency.
This position will be 45 hours per week across five shifts.
Key Responsibilities
1. To ensure the effective deployment of all operational resource in accordance with the work area requirements and maintain records and accountability of staff including any agency deployed
2. To ensure all team members receive training and development to encourage a coaching and feedback culture.
3. To ensure all pre and post shift equipment checks are completed and reported in accordance with the work area requirements.
4. To ensure all KPI targets are achieved or exceeded in accordance with the work area requirements.
5. Take initiative and make decisions that are right for colleagues, customers and the operation.
6. The ideal candidate will have:
7. Minimum of 1 year working experience in a comparable or acting supervisory role.
8. Experience of managing large teams (20+)
What about career development?
We take every employee’s career seriously and believe in realising theirfull potential. We have dedicated learning and development programmes that areopen to every employee and an open working culture where everyone’s voice isheard, so you can shape your future career path at DHL eCommerce.