Mode Search is partnering with a prestigious luxury fashion house to find an experienced Store Director. This esteemed brand is recognised for its exceptional quality, timeless style and luxurious craftsmanship. As Store Director, you will lead the store’s operations, drive sales performance, and cultivate a culture of excellence in customer service. Your leadership will inspire the team to exceed targets, build lasting client relationships, and maintain seamless daily operations. This role is ideal for a dynamic leader with a strong luxury retail background and a passion for delivering an unparalleled shopping experience. Responsibilities Oversee all store operations, ensuring achievement of sales goals and operational excellence. Build and maintain strong client relationships to drive revenue growth and loyalty. Analyse key performance indicators (KPIs) and implement strategies for continuous improvement. Lead, mentor, and develop a high-performing team aligned with brand standards. Ensure full compliance with operational procedures, safety regulations, and company policies. Partner with HR to attract, retain, and develop top talent through recruitment, training, and performance management. Provide leadership on employee relations, fostering a positive and results-driven team culture. Work closely with senior leadership and operational teams to enhance efficiency and consistency. Requirements Proven success in luxury retail management with a strong focus on sales, client relations, and team leadership. Experience in premium luxury goods is highly preferred. Strong leadership skills with the ability to inspire, coach, and develop a high-performing team. Commercially driven with excellent business acumen and a passion for delivering exceptional customer experiences. In-depth knowledge of retail operations, including inventory management, merchandising, and compliance. Exceptional clientelling abilities, with a track record of building long-term relationships with high-net-worth clients. Experience in HR-related functions, including hiring, performance management, and employee relations. Proficiency in Microsoft Office and retail management systems. Flexibility to work non-traditional hours, including weekends and holidays. If you are a passionate and results-driven leader eager to make an impact in the luxury retail industry, we encourage you to apply. Please send your CV to infomodesearch.co.uk. Due to the high volume of applications, only shortlisted candidates will be contacted.