Background:
Greyfriars Kirk and Kirkyard is one of Edinburgh's most popular tourist attractions, attracting visitors from all over the world. Some come for the links with Harry Potter, Greyfriars Bobby, or to immerse themselves in over 400 years of history.
Greyfriars Kirk’s roots go back to 1620, and the site was a place of worship well before then. Today, Greyfriars Kirk is a member of The Church of Scotland with a committed worshiping congregation. As one of Edinburgh’s historic and iconic landmarks, the Kirk is utilized extensively for various non-religious activities such as concerts, conferences, music recordings, wedding receptions, and other social events.
In addition, the Kirk welcomes over 110,000 visitors per year between February and November. The Kirk’s income comes from a combination of income streams, including congregational giving, generous donations from visitors, and hosting commercial activities. Greyfriars Kirk also works in cooperation with its spinout social enterprises, Grassmarket Community Project and the Greyfriars Charteris Centre, which have independent management teams.
Role and Purpose:
We are looking for an energetic, self-motivated individual with a unique skill set to help develop this expanding role. The Operations Coordinator role is multifaceted and requires experience in a range of areas, including administration, marketing, communications, and customer service.
Outstanding communication skills are vital in this role as you navigate the Kirk's many stakeholders. This involves not only communicating through our social media outlets but also updating our website, email correspondence, and face-to-face interactions.
The right individual must have exceptional customer service skills, as they are typically the first point of contact for visitors, emails, phone calls, general inquiries, and appointments. Attention to detail is necessary, as you will be responsible for maintaining the Kirk diary and coordinating with the ministerial team, the congregation, staff, and stakeholders.
This role also comprises general administration tasks to support the day-to-day operations of the Kirk, as well as supporting the Minister, Session Clerk, and Operations Manager.
A large part of the role involves effective marketing and promotion of all Kirk events, both religious and commercial. This includes creating and publishing content through our social media platforms and website. The ideal candidate will preferably have experience in various software applications, including Microsoft Office, WordPress, iZettle, Hootsuite, Salesforce, People Planning Center (or other CRMs), and Open Broadcasting Software.
In this role, you will also be responsible for the Kirk’s IT and office equipment, including the LAN, IT security, database management, mobile IT office equipment, photocopier contract, and stationery supplies.
If you are a dynamic individual looking for a new challenge that will make a difference and want to be part of an evolving organization, we would love to hear from you.
Application process: Please send a CV and cover letter detailing your skills and experience and how they align with the role to: communications@greyfriarskirk.com
#J-18808-Ljbffr