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We are proud to provide 'Outstanding' care and be a great place to work.
East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.
We have an exciting new opportunity for a Service Delivery Manager to support our Paediatric Service management teams. You will enjoy problem solving and want a role that presents you with fresh opportunities regularly. You will be organised and work in a methodical manner as you will need to provide responsive and effective management support to the specialist services across both acute sites.
Main duties of the job
The roles entail operational delivery, financial management, service development & improvement and the implementation and monitoring of national policies including RTT targets and Key Performance Indicator requirements.
The post holders will have a degree of autonomy at the service level and will work on service development and service transformation, working closely with the General Manager, Service Manager and Clinical Leads.
This is expected to be a challenging role to meet the service demands, so experience within Paediatrics will be an advantage but it is not essential.
You should be able to demonstrate all the criteria outlined in the person specification but also demonstrate a desire to develop this role and deliver excellence and quality in all operational and strategic objectives for the specialty areas.
Person specification
Qualifications
Essential criteria
* NVQ level 4 qualification in relevant subject to the role or proven equivalent knowledge and experience/Degree level qualification
* Evidence of working in the NHS/other relevant organisation with leadership or management training or experience in healthcare
* Evidence of recent and continued professional development to post graduate diploma level or equivalent level of knowledge and experience
Desirable criteria
* Project management (PRINCE 2) qualification or equivalent relevant experience
* Recognised Leadership or Management qualification or equivalent relevant experience
Experience
Essential criteria
* Experience of programme/business planning
* Experience of analysing and interpreting complex data
* Experience of supporting and managing service improvement programmes and processes
* Understanding of financial implications and consequences
* Experience of working across service boundaries and maintaining credible relationships with colleagues
Desirable criteria
* Previous experience of Women & Children's Specialties
Patients come first at East Sussex Healthcare NHS Trust.
Our vision is to be:
* The healthcare provider of first choice for the people of East Sussex.
Our mission is to:
* Deliver better health outcomes and an excellent experience for everyone we provide with healthcare services.
Our strategic objectives are to:
* Improve quality and clinical outcomes by ensuring that safe patient care is our highest priority.
* Play a leading role in local partnerships to meet the needs of our local population and improve and enhance patients' experiences.
* Use our resources efficiently and effectively for the benefit of our patients and their care to ensure our services are clinically, operationally and financially sustainable.
Our aims are that all services delivered by the Trust are:
* Safe
* Effective
* Caring
* Responsive
* Well led
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.
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