Job summary
We are recruiting for a Personal Assistant and Governance Manager who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
You will be instrumental in providing professional, proactive and flexible support to the Chief Pharmacist, offering a range of administrative and business support services to ensure the efficient and professional running of the key responsibilities which include managing the governance processes for policies, guidelines and PGDs. The post holder will offer effective day-to-day management of the Chief Pharmacist and Head of Clinical Services office; apply excellent judgement, discretion, and initiative, combined with excelled organisation, prioritisation and analytical skills. You will be responsible for maintaining and managing the diaries, using initiative and your own judgement to prioritise the work schedule in accordance with changing priorities.
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Main duties of the job
To provide confidential and comprehensive support to the Chief Pharmacist incorporating secretarial, administrative and clerical support to the Deputy Chief Pharmacist and Senior Clinical Team.
The role will involve organising stakeholder events, creating reports, drawing up action plans, preparing presentations and producing policies to support the Chief Pharmacist and will require a high level of confidentiality, proactive forward planning and autonomous working within a highly demanding and pressurised environment.
To be the Department Health and Safety Competent Person, responsible for risk assessments.
To be responsible for updating Patient Group Directions (PGDs) for presentation at the Therapeutics Policy Committee meetings, liaising with the Chief Pharmacist and Lead Nurse Specialists, ensuring that each PGD has been updated accurately. To keep a database of all PGDs, alerting the Chief Pharmacist when PGDs are due for review.
About us
At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
1. The Lister Hospital, Stevenage
2. New Queen Elizabeth II (New QEII), Welwyn Garden City
3. Hertford County, Hertford
4. Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work-life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person Specification
Experience
Essential
* Substantial experience in use of Microsoft 365
* Experience of working to tight deadlines and under pressure
* Experience of managing and prioritising a heavy workload
* Substantive experience of supporting a Director or equivalent senior level in a personal assistant role
* Strong experience in liaising/negotiating with senior team members from internal departments and external stakeholders
* Experience of preparing reports and taking and producing formal minutes, together with preparing agendas and distribution of associated papers.
* Ability to analyse numerical and written data and collate from multiple sources
* Substantive work experience in relevant post
Desirable
* Experience of working in the NHS
Skills
Essential
* Able to work as part of a team and establish good working relationships at all levels
* Advanced knowledge of IT systems including a comprehensive working knowledge of Microsoft 365 incorporating Word, Excel, Teams, Outlook, Access and PowerPoint
* Able to arrange and minute meetings
* Able to work on own initiative, organising and prioritising own and other workloads to changing and often tight deadlines
* Excellent workplace organisational and problem-solving skills
Knowledge
Essential
* Knowledge of various software packages including Microsoft 365, Q-Pulse, Oracle, Qlikview and Allocate Health Roster
* Knowledge of NHS Policies
* Data Protection Act
Qualifications
Essential
* Able to demonstrate a good level of general education to GCSE Grade C or above in Maths and English
* NVQ level 3 (Administration) or RSA Level 3 or equivalent or proven ability and/or experience to perform at this level
* Microsoft 365 qualification/training
Desirable
* Experience of maintaining and updating intranet/web pages
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
East and North Herts NHS Trust
Address
Lister Hospital
Coreys Mill Lane
Stevenage
SG1 4AB
Employer's website
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