Are you an organized, detail-oriented individual with a passion for delivering exceptional customer service? We're looking for a Bookings Administrator to join our dynamic call centre team Key Responsibilities: Efficiently manage and process booking requests, ensuring accuracy and timeliness Handle inbound and outbound calls, addressing customer inquiries and providing tailored solutions Maintain and update booking systems with precision and attention to detail Coordinate with other departments to ensure smooth scheduling and seamless customer experiences Provide exceptional customer support through various communication channels What We're Looking For: Excellent communication and customer service skills Strong organizational skills with the ability to manage multiple tasks simultaneously Proficient in using booking software and handling administrative tasks Ability to stay calm and professional under pressure Previous experience in a call centre or customer-facing role is a plus Standard DBS that is still valid Previous experience with patients is a plus Why Join Us? Competitive salary and benefits package A supportive and inclusive work environment Full training provided to set you up for success Ready to make an impact? Apply now and become a key part of our team We can't wait to meet you Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.