Are you an organized, detail-oriented individual with a passion for delivering exceptional customer service? We're looking for a Bookings Administrator to join our dynamic call centre team!
Key Responsibilities:
* Efficiently manage and process booking requests, ensuring accuracy and timeliness
* Handle inbound and outbound calls, addressing customer inquiries and providing tailored solutions
* Maintain and update booking systems with precision and attention to detail
* Coordinate with other departments to ensure smooth scheduling and seamless customer experiences
* Provide exceptional customer support through various communication channels
What We're Looking For:
* Excellent communication and customer service skills
* Strong organizational skills with the ability to manage multiple tasks simultaneously
* Proficient in using booking software and handling administrative tasks
* Ability to stay calm and professional under pressure
* Previous experience in a call centre or customer-facing role is a plus
* Standard DBS that is still valid
* Previous experience with patients is a plus
Why Join Us?
* Competitive salary and benefits package
* A supportive and inclusive work environment
* Full training provided to set you up for success!
Ready to make an impact? Ap...