IT Operations Manager required. Our client is a small UK based IT organisation who pride themselves on providing a professional IT support service across Sussex.
They are now looking for an experienced IT operations manager to join their team based in Newhaven. 50% office based, 50% on-site.
Position Overview
* Making sure SLA’s are adhered to
* Help with training new staff
* Liaising with the accounts and HR Director with any issues
* Provisioning and ordering of services both hardware, cloud and software
* Helping out with the Helpdesk
* Identify emerging issues and is a knowledge expert
* Ensure that the infrastructure is available within service level agreements
* To maintain close working relationships with users, 3rd parties, vendors and stakeholders.
* Manage the resolution of major operational incidents
Position Requirements
* Experience in a manageable IT role
* Active Directory
* Good knowledge of server 2016 – 2019
* Good understanding of VoIP tech
* DBS is required
* Office 365 and networking knowledge
* Knowledge of virtualisation
* Problem-solving skills
Position Remuneration
* Monday to Friday 9am – 5pm
* 25 days holiday including bank holiday (Extra day off each year of service)
* Pension Scheme
* Free Parking
* Use company car if you need to go to an IT appointment
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