3rd Line Field Engineer- Richmond- £40,000-£45,000
The successful 3rd Line Field Engineer must demonstrate advanced technical skills, excellent work ethic and independence.
Responsibilities:
* Resolve complex third-line issues related to Servers, networking, and cloud systems.
* Administer hybrid environments using Azure AD, Microsoft 365, and VMware.
* Configure and manage networking solutions, including VLANs, NAT, DNS, and Firewalls.
* Perform high-quality installations, including cable trunking, hardware setups, and network infrastructure upgrades.
* Ensure all on-site work meets professional standards and client expectations.
* Collaborate with the IT Field Operations Manager and other engineers on large-scale projects, including system migrations and installations.
* Maintain detailed documentation of technical solutions and configurations.
Skills/Experience:
* Minimum 5-7 years in 3rd line support or a comparable field engineering role.
* Proven ability to work independently, delivering high-quality technical solutions.
* Strong knowledge of Windows Servers, Microsoft 365, and advanced networking.
* Familiarity with Dell PowerEdge Servers, Cisco networking, and tools like SolarWinds.
* Valid UK driver's license and access to a vehicle.
* Excellent attention to detail and physical engineering skills (eg, cable management).
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