Job summary First point of contact for the Diabetes & Endocrinology service at our busy out patient reception. Working as part of a multi-disciplinary team made up of Consultants, Specialist Nurses, Specialist Dietitians and Specialist Podiatrists, Admin/Clerical, Psychology and Management staff. Hours to be discussed at interview Main duties of the job First point of contact either by telephone or face to face for patients with regard to Diabetes, Endocrine and Diabetes Podiatry appointments. The post holder will be required to provide reception cover for out of hours clinics approximately 2-3 times per month. This is normally until 7.00pm latest Provision of patient appointments utilising PAS and SystmOne. Data entry maintenance of patient records on PAS and SystmOne. To work as part of the wider admin clerical team within Diabetes & Endocrinology to provide support and cover as and when required. About us We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way Please read 'applicant guidance notes' before submitting your application. Date posted 28 October 2024 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum Contract Permanent Working pattern Part-time Reference number 319-6713686LW Job locations Diabetes Resource Centre, North Tyneside General Hospital Rake Lane North Shields NE29 8NH Job description Job responsibilities Working as part of a multi-disciplinary team made up of Consultants, Specialist Nurses, Specialist Dietitians and Specialist Podiatrists, Admin/Clerical, Psychology and Management staff. Job description Job responsibilities Working as part of a multi-disciplinary team made up of Consultants, Specialist Nurses, Specialist Dietitians and Specialist Podiatrists, Admin/Clerical, Psychology and Management staff. Person Specification Qualifications Essential Knowledge of a range of Microsoft packages i.e. Word, Excel, Outlook Desirable NVQ 2 in Customer Care ECDL Experience Essential Knowledge of PAS or similar administration system Desirable Knowledge of NSTS patient tracing system Knowledge of Health Service environment Person Specification Qualifications Essential Knowledge of a range of Microsoft packages i.e. Word, Excel, Outlook Desirable NVQ 2 in Customer Care ECDL Experience Essential Knowledge of PAS or similar administration system Desirable Knowledge of NSTS patient tracing system Knowledge of Health Service environment Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Northumbria Healthcare NHS Foundation Trust Address Diabetes Resource Centre, North Tyneside General Hospital Rake Lane North Shields NE29 8NH Employer's website https://www.northumbria.nhs.uk/ (Opens in a new tab)