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EIT Operations - Support Technician, Sunderland
Client:
Just Eat Takeaway.com
Location:
Sunderland, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
Job Reference:
9658bff096f0
Job Views:
8
Posted:
26.04.2025
Expiry Date:
10.06.2025
Job Description:
The Opportunity
* Support internal end users as part of our Support Techaway team
* Input ideas and creativity to the EUC management team
* Work within a global environment and team setting
Key Responsibilities
* Support the Techaway function (end user IT support)
* Support end users within the office, ensuring suitable processes are followed and support is in place
* Deliver the highest level of service, maintain high performance and quality, and ensure end user support experience is valued
* Ensure the availability, security, and scalability of our IT services platform
* Deliver our services roadmap
* Plan for the future
Your Profile & Experience
* 1st or 2nd role within end user support
* Good foundation in end user support tools
Technical skills in:
* Operating systems: Windows desktop (10 & 11), Mac OSX, Chrome OS
* Applications: GSuite, Atlassian products (Jira), Slack
* User/Device management tools: Active Directory, Google Admin, Intune, JAMF (desirable)
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