The Adecco Group is the world’s leading talent advisory and solutions company. We believe in making the future work for everyone, and every day enable more than 3.5 million careers. We skill, develop, and hire talent in 60 countries, enabling organisations to embrace the future of work. As a Fortune Global 500 company, we lead by example, creating shared value that fuels economies and builds better societies. Our culture of inclusivity, entrepreneurship and teamwork empowers our 30,000 employees. We are proud to have been consistently ranked one of the 'World's Best Workplaces' by Great Place to Work®. The Adecco Group AG is headquartered in Zurich, Switzerland (ISIN: CH0012138605) and listed on the SIX Swiss Exchange (ADEN). The Group is powered by three global business units: Adecco, LHH and Akkodis. Vice President Digital Sales Location: Europe Mission The core mission of the Global Digital Sales leader is to build, enhance, and optimize Digital Sales operations across all our GBUs and around the world to drive market share growth and client satisfaction through digital channels. Specifically, the Global Digital Sales leader is responsible for establishing a common Inside Sales infrastructure, including processes and tools, common measure of success and ensuring adoption across the group to optimize costs for the group and impact for the GBUs & countries. He/she drives continuous improvement on the Digital Sales set up and practice by implementing new technologies, analysing data insights, and refining sales methodologies to maximize efficiency and effectiveness. Finally, the Global Digital Sales leader is responsible for engaging the Digital sales community across the group, driving enablement, training and best practices sharing in order to drive best-in-class sales discipline. Responsibilities Digital Sales Strategic planning & Execution: Support the development of overall Digital Sales strategy for each GBU leaders, collaborating with sales, marketing, product teams to support sales development initiatives. Optimise Processes, Operating Rhythm for Digital Sales team with tight collaboration with marketing to maximise “speed to lead” Support the development of sales opportunities to drive revenue growth through Digital Sales channels to enhance pipeline growth and sales conversions Establishing and developing Digital Sales Teams: Establish for Digital Sales cross-GBU profile of excellence, job description & capabilities, standard role KPIs, etc. Regularly assess sales capability and partner with the Sales & Marketing Academy to establish curriculum Support the ramp up of Digital sales leaders leveraging consistent & scalable KPIs and processes to optimize both costs and revenue impact. Help Digital Sales leaders to establish performance goals, provide regular feedback & sales coaching, and conduct performance reviews. Cultivate a culture of excellence and continuous improvement with the GBU teams by sharing & supporting adoption of best practices. Ensure adoption & compliance to all tools & processes from individual contributors to leadership levels, developing guides, trainings, etc. Partner with the marketing team to prepare best-in-class enablement and customer-facing materials. Establishing the cross-team collaboration framework: Establish and share the collaboration framework between digital marketing, external sales teams and delivery teams to optimize lead acquisition and conversion. Partner closely with marketing to evangelize and support lead generation & nurturing activities. Support GBU Sales Operations team at global and country level to ensure seamless flow of qualified leads to the sales team. Establish, monitor and benchmark Digital Sales operational metrics to assess performance and identify areas for improvement. Provide standard reporting to monitor costs and ROI. Key Leadership Responsibilities : Assume mentorship role to key digital sales personnel, assisting in the execution of their duties, ensuring constant improvement in their professional skills. On an interim basis and Upon request, can directly recruit, on-board and manage the team while ramping up revenue & managing costs. Key Stakeholders : GBU and country sales leaders GBU and country sales operations teams GBU and Country Presidents GBU and country sales teams Premium Account sales teams Marketing teams GBU Delivery teams Requirements University Degree or equivalent in Business, Marketing or related is preferred. Recruitment industry knowledge is an advantage. Advanced level of English language – written and oral Another European language a plus At least 5 years’ experience in a similar role At least 3 years’ experience in a senior leadership role 15 years’ experience working in an international context within a large Service organisation is desirable Travel requirement: regular (20-50%)