Job summary This post is only open for applications for individuals employed within the Hampshire and Isle of Wight NHS Care System Organisations within scope are as follows: Hampshire and Isle of Wight Integrated Care Board Southern Health Foundation Trust Portsmouth Hospitals University NHS Trust University Hospital Southampton Solent NHS Trust South Central Ambulance Service Isle of Wight NHS Trust Hampshire Hospitals An exciting opportunity has arisen within the Cardiology Department for an Outpatients Coordinator. This position is for part time 19 hours and must include working on a Monday and Friday until 5pm. Main duties of the job We are looking for an enthusiastic and motivated individual with excellent communication and administration skills to join our team. Experience of working in an Office/NHS setting would be beneficial. About us Here at Portsmouth Hospitals University NHS Trust, we are proud to provide expert, compassionate care for our local population. We are ranked as the third in the country for research, embedding education and training across the organisation. Our main hub is the Queen Alexandra Hospital, which is one of the largest hospitals on the south coast employing over 8,700 staff. Our patients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes our hospital stronger. If you share our values and our enthusiasm for getting it right for patients, colleagues, and our community, you will find a home at Portsmouth Hospitals University NHS Trust. Date posted 04 November 2024 Pay scheme Agenda for change Band Band 2 Salary £11,807 a year Contract Permanent Working pattern Part-time Reference number REF1035Z Job locations Queen Alexandra Hospital Southwick Hill Road Cosham Portsmouth PO6 3LY Job description Job responsibilities To manage all clinic and diagnostic appointments. Provide a high-quality service when booking patient appointments, prepping clinics, undertaking patient-facing reception duties, and dealing with telephone queries. To ensure that urgent and routine patients are treated within the agreed target waiting times. Liaise with clinical and non-clinical staff to ensure excellent standard of care. Job description Job responsibilities To manage all clinic and diagnostic appointments. Provide a high-quality service when booking patient appointments, prepping clinics, undertaking patient-facing reception duties, and dealing with telephone queries. To ensure that urgent and routine patients are treated within the agreed target waiting times. Liaise with clinical and non-clinical staff to ensure excellent standard of care. Person Specification Qualifications Essential 5 GCSEs at grade A-C. ECDL certificate or equivalent experience. Desirable NVQ level 3 or equivalent in administration (or working towards). Experience Essential Demonstrable varied administration experience (i.e. working in an office environment, customer care). Desirable Experience of working in a healthcare environment using healthcare systems such as PAS. Additional criteria Essential Excellent verbal and written communication skills. Able to deal/liaise with staff at all levels. Able to prioritise and plan workload. Confidentiality and discretion. Proven skills in use of word processing packages (Microsoft Office). The ability to work using own initiative and without supervision. Desirable Knowledge of NHS outpatient targets and systems (training will be provided). Understanding of Medical terminology. Person Specification Qualifications Essential 5 GCSEs at grade A-C. ECDL certificate or equivalent experience. Desirable NVQ level 3 or equivalent in administration (or working towards). Experience Essential Demonstrable varied administration experience (i.e. working in an office environment, customer care). Desirable Experience of working in a healthcare environment using healthcare systems such as PAS. Additional criteria Essential Excellent verbal and written communication skills. Able to deal/liaise with staff at all levels. Able to prioritise and plan workload. Confidentiality and discretion. Proven skills in use of word processing packages (Microsoft Office). The ability to work using own initiative and without supervision. Desirable Knowledge of NHS outpatient targets and systems (training will be provided). Understanding of Medical terminology. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Portsmouth Hospitals University NHS Trust Address Queen Alexandra Hospital Southwick Hill Road Cosham Portsmouth PO6 3LY Employer's website https://www.porthosp.nhs.uk/work-for-us/ (Opens in a new tab)