Mercedes-Benz of Brooklands is thrilled to announce an exciting opportunity for a dedicated Service Host on a 7-month contract. About Hedin Automotive In collaboration with Mercedes-Benz, Hedin Automotive operates across prominent regions of Europe and the UK, sustaining excellence at locations including Brooklands, West Bromley, Dartford, and Croydon. Role Overview As a Service Host at Mercedes-Benz of Brooklands, you'll play a pivotal role in delivering exceptional customer service. Ensuring our customers feel welcomed and valued, you will enhance the customer experience through efficient front-of-house coordination and support the service department's operational success. Main Responsibilities Offer a warm welcome and assist customers upon their arrival at the dealership. Coordinate customer appointments and service schedule bookings effectively. Handle customer inquiries promptly and professionally, providing accurate information. Liaise with service team members to ensure seamless customer interactions. Maintain a tidy and inviting customer reception area at all times. Utilise the Pinewood CRM and Mercedes systems for efficient operation support. Required Skills And Expertise Proven experience in a customer-facing role with strong interpersonal skills. Excellent communication abilities for effective engagement with clients and team members. Proficiency in using IT systems with the capacity to quickly master new technologies. Capability to stay organised and calm under pressure, managing tasks diligently. Legal right to work in the UK and possession of a valid UK driving licence. Attributes for Success Enthusiasm and a passion for delivering outstanding customer experience. Professionalism and attention to detail in all customer interactions. A proactive and positive attitude towards problem-solving and teamwork. Committed to upholding the Mercedes-Benz standards and reputation for excellence. Benefits of Joining Mercedes-Benz of Brooklands Competitive salary during the 7-month contract. Engagement in a dynamic work environment with a supportive team culture. Application Process If you have a penchant for providing remarkable customer service and thrive in a collaborative setting, we invite you to apply for the Service Host position at Mercedes-Benz of Brooklands. Hedin Automotive is an equal opportunity employer, welcoming candidates from diverse backgrounds to apply. Our recruitment process includes checks such as work authorisation and criminal record assessments. Join our prestigious team and enjoy the opportunity to contribute to the renowned Mercedes-Benz brand. For further information about Hedin Automotive and open positions, please visit our website at https://www.hedinautomotive.co.uk/.