Veterinary Receptionist - Rogers, Brock & Barker
Practice Site:
1. Rogers Brock and Barker (Longton)
Are you passionate about making pets a priority? Here at CVS, so are we!
We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Receptionist at Rogers, Brock and Barker Veterinary Surgeons.
Location: To be based across all of our branches in Stoke-in-Trent
Contract: Permanent
Hours: 32 hours per week
Shift Pattern: Monday - Friday with a share in the Weekend rota
About Rogers, Brock and Barker Veterinary Surgeons:
Take a look at the practices here:
CVS Ode to Veterinary Professionals
About the role:
Day-to-day duties of the role will include:
1. Answering phones and booking appointments
2. Responding to queries via phone, in person and email
3. Registering new clients
4. Completing insurance forms
5. Dispensing medications
6. Taking payments
7. Providing a warm and welcoming experience to our clients arriving at the practice
What we're looking for in our Veterinary Receptionist:
1. Previous Receptionist experience is essential, veterinary experience is a plus!
2. The ability to travel is necessary for this role as you will be covering across multiple sites
3. Resilient with the ability to cope with potentially distressing and emotional situations
4. An excellent communicator with strong empathy
5. Excellent customer service skills and experience in dealing with members of the public
6. A positive attitude and excellent teamwork skills
7. Proficiency in Microsoft Office and other database management and operating systems
What we can offer you:
We know that benefits are key and that your personal benefits priorities will differ from others, so...
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