Job summary We are so proud of what we do, and we know you will be too. Supporting Patients and their families is an integral part of what we do at the Hospice. And you could be part of that. With a rich, diverse history, which began back in 1979 with our founders, weve been making a difference ever since. Today our free care supports 2,000 local people and their families, in Herts and Bucks. We truly are a community hospice built and funded by the community, to serve the community. If you feel you have the compassion, drive and enthusiasm for the role we would love to hear from you Main duties of the job You will be joining an experienced and innovative Multi Disciplinary Team and will help to identify and meet the emotional, practical, social and financial needs of those we support both patients and their families. You will be working alongside an experienced Social Work Assistant The post will involve assessments and making referrals to external agencies and providers to ensure we provide the right support, at the right time and considering the appropriate legislations. Please note this post is full time working on-site at the Hospice. About us People are at the heart of everything we do. And you would be no different. We are all vital cogs in delivering our care and support. As a trained professional you will be working alongside a wider family support team to provide crucial support to both patients and family members coping with one of life's most difficult moments. Date posted 31 January 2025 Pay scheme Agenda for change Band Band 6 Salary £33,500 to £36,000 a year Contract Permanent Working pattern Full-time, Part-time Reference number B0249-25-0005 Job locations The Hospice Of St. Francis Spring Garden Lane Berkhamsted Hertfordshire HP4 3GW Job description Job responsibilities To be a presence in the Hospice ensuring that individual and group support is provided for children, families and young people living with serious illness or bereavement. To develop and coordinate group work which will enable children and young people to come together in age specific groups and explore their feelings. To act as a Safeguarding Lead for children. To work with our fundraising team to prepare bids and reports for Trust funders. To initiate collaborative projects between young people and those we care for, schools, colleges and local organisations, explore emotions and promote well-being for all. To develop and manage a varied programme of support for children, young people and families. Delivering the programme of events will entail some weekend and evening working To undertake needs led assessment of children, young people and families and match the needs of the child to the appropriate support worker. To hold a small caseload of more complex cases. To assess risk and be alert to those children who might be especially vulnerable. To advise and guide on issues relating to children, young people and their families e.g. child protection and mental health. To work with the Heads of Service in advising, developing and delivering agreed strategic objectives. To have up to date knowledge on pre- and post- bereavement research, child protection issues and establish appropriate procedures to ensure the safety of all children and young people supported at the Hospice. To understand the cultural, religious and ethnic influences on the family and how these might affect, or are affected by, the terminal illness or death of a family member. Attend regular clinical supervision and multidisciplinary team meetings. To liaise with Social Services, G.Ps, Voluntary Sector and other relevant community services.Prepare accurate records in line with the Data Protection Act and Hospice policies; produce monthly, quarterly and annual reports for monitoring and auditing purposes. To develop a procedure for quantitative data analysis; assessing the numbers of children, young people and families using the service. To collect service user feedback, evaluate this data and further develop the services accordingly. To select, train, co-ordinate and lead the Children and Young Persons volunteers. Update service guidelines, volunteer role descriptions, policies, booklets and leaflets as required. When handling personally identifiable and sensitive information ensure your conduct is consistent with the requirements of the legislative, and regulatory frameworks for information and information governance, whether that be in hard or soft copy or digital formats. Keep up to date of key changes in policy, legislation and governance requirements relevant to the role and the Charity Act as a role model promoting the values of the Charity in accordance with the post holders professional Code of Practice Job description Job responsibilities To be a presence in the Hospice ensuring that individual and group support is provided for children, families and young people living with serious illness or bereavement. To develop and coordinate group work which will enable children and young people to come together in age specific groups and explore their feelings. To act as a Safeguarding Lead for children. To work with our fundraising team to prepare bids and reports for Trust funders. To initiate collaborative projects between young people and those we care for, schools, colleges and local organisations, explore emotions and promote well-being for all. To develop and manage a varied programme of support for children, young people and families. Delivering the programme of events will entail some weekend and evening working To undertake needs led assessment of children, young people and families and match the needs of the child to the appropriate support worker. To hold a small caseload of more complex cases. To assess risk and be alert to those children who might be especially vulnerable. To advise and guide on issues relating to children, young people and their families e.g. child protection and mental health. To work with the Heads of Service in advising, developing and delivering agreed strategic objectives. To have up to date knowledge on pre- and post- bereavement research, child protection issues and establish appropriate procedures to ensure the safety of all children and young people supported at the Hospice. To understand the cultural, religious and ethnic influences on the family and how these might affect, or are affected by, the terminal illness or death of a family member. Attend regular clinical supervision and multidisciplinary team meetings. To liaise with Social Services, G.Ps, Voluntary Sector and other relevant community services.Prepare accurate records in line with the Data Protection Act and Hospice policies; produce monthly, quarterly and annual reports for monitoring and auditing purposes. To develop a procedure for quantitative data analysis; assessing the numbers of children, young people and families using the service. To collect service user feedback, evaluate this data and further develop the services accordingly. To select, train, co-ordinate and lead the Children and Young Persons volunteers. Update service guidelines, volunteer role descriptions, policies, booklets and leaflets as required. When handling personally identifiable and sensitive information ensure your conduct is consistent with the requirements of the legislative, and regulatory frameworks for information and information governance, whether that be in hard or soft copy or digital formats. Keep up to date of key changes in policy, legislation and governance requirements relevant to the role and the Charity Act as a role model promoting the values of the Charity in accordance with the post holders professional Code of Practice Person Specification Qualifications Essential Recognised Social Work qualification - Dip SW, Degree in Social Work, masters in Social Work Member of Social Work England Experience of working in a multi-disciplinary team Experience of managing safeguarding in an organization Advanced understanding of confidentiality, consent, data protection and the general data protection regulations Experience of, or willingness to develop skills in group facilitation, including meetings To have good keyboard skills as use of Microsoft word/excel is a key element of the post Maintain continuing professional support and self-development to develop own skills and knowledge through additional education and training Excellent communication skills with mental agility to think on feet and deliver safe practical solutions. Resilience when dealing with challenging and complex situations Please note the successful candidate will be required to undertake an enhanced level DBS check. Desirable Minimum of 3 years practice experience since qualifying Proven experience of working in diverse communities, understanding and overcoming the impact of discrimination Experience or relevant knowledge of working in a palliative care setting, ideally with adults Understanding of working therapeutically with bereavement and loss and the impact on families Experience of and willingness to undertake service audit and evaluation. Person Specification Qualifications Essential Recognised Social Work qualification - Dip SW, Degree in Social Work, masters in Social Work Member of Social Work England Experience of working in a multi-disciplinary team Experience of managing safeguarding in an organization Advanced understanding of confidentiality, consent, data protection and the general data protection regulations Experience of, or willingness to develop skills in group facilitation, including meetings To have good keyboard skills as use of Microsoft word/excel is a key element of the post Maintain continuing professional support and self-development to develop own skills and knowledge through additional education and training Excellent communication skills with mental agility to think on feet and deliver safe practical solutions. Resilience when dealing with challenging and complex situations Please note the successful candidate will be required to undertake an enhanced level DBS check. Desirable Minimum of 3 years practice experience since qualifying Proven experience of working in diverse communities, understanding and overcoming the impact of discrimination Experience or relevant knowledge of working in a palliative care setting, ideally with adults Understanding of working therapeutically with bereavement and loss and the impact on families Experience of and willingness to undertake service audit and evaluation. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name The Hospice of St Francis Address The Hospice Of St. Francis Spring Garden Lane Berkhamsted Hertfordshire HP4 3GW Employer's website https://www.stfrancis.org.uk/ (Opens in a new tab)