Job Advertisement:
Prison Offender Manager – HMP Fosse Way
Leicestershire, LE18 4TN
Salary £32,287
Permanent (Full-Time, 40 Hrs)
Here at Serco we are looking for a Prison Offender Manager (POM) to join the Offender Management
Unit at our new state of the art Category C prison, HMP Fosse Way.
The role of a Prison Offender Manager (POM) based within the Offender Management Unit
(OMU) is to work as part of a team, and hold the responsibility for the management and
assessment of low and medium risk offenders and manage their custodial sentence in
preparation for their release.
The successful candidate will be required to carry out the following responsibilities,
activities, and duties:
• To undertake the full range of offender management tasks with low to medium risk cases.
• Support to probation officers in the case management of high risk prisoners will be given
when required.
• As Prison Offender Manager, you will be involved in all relevant processes in the prison such
as ACCT and violence reduction/anti-bullying for those within your case load.
• Interview prisoners within prescribed timescales of their arrival. Set and review targets with
prisoners and update case management notes on PNOMIS or relevant IT systems.
• Use the Offender Assessment System (OASys) to identify risks and manage offenders
appropriately.
• Obtain further information if required from outside agencies to complete a comprehensive
OASys report.
• Lead the sentence planning meeting in order to prepare and review plans to ensure they are
appropriate to the individual.
• Coordinate the activities within the sentence plan through liaison with prisoners and other
departments and agencies, including gathering and exchanging information and
understanding/investigating conflicting opinions on prisoner progress.
• Encourage and support prisoner to participate in education, interventions and workshops as
defined within the sentence plan and resettlement pathways.
• To provide professional advice and assessment, including written reports to criminal justice
agencies and partner organisations.
• Liaise with the Community Offender Managers regarding Release on Temporary Licence
(ROTL) and Home Detention Curfew (HDC). Make recommendations to the Governor on
suitability for early release. Inform relevant agencies of release dates and address of
prisoners considered a risk on release.
Serco Business
• Support Community Offender Managers with the delivery of plans to enable recalled
prisoners to be re-released.
• Complete all paperwork for the cases, including lifer and ISP specific paperwork in line with
relevant policies, standards and set timescales.
• Highlight any prisoner who gives significant concerns by their behaviour to the Heads of
Offender Management or Orderly Officer. Concerns may be for a variety of issues, for
example, any prisoner who has presented in the past risk of suicide or self harm, or if there
are any outstanding concerns with regards to victims or further offences and racial
harassment.
• Contribute to and attend Multi-Agency Public Protection Arrangements (MAPPA) Boards and
work with all relevant external agencies to protect the public when releasing prisoners under
MAPPA. Also appropriate liaison with PPU department.
• Liaise with the Foreign National Department or UK Border Agency regarding foreign national
prisoners, as appropriate.
• Instigate public protection child contact checks and share relevant safeguarding information
with authorities.
• To work collaboratively with colleagues and maintain effective team relationships, in
particular with Key Workers and Probation Officers.
What you will need to do the role
• GCSEs – Maths, English Grade C or above
• Good IT literacy – Systems, Excel, Word
• A strong communicator, with the ability to get messages across effectively both verbally and
in writing
• Collaborative team worker
• Solid organisational skills, with the ability to coordinate workload based on deadlines
• Sound ethical and professional standards
• Confident and credible, with strong communication skills
• Can demonstrate ability/experience in working within a busy environment.
• Must be able to multi-task varied and demanding workloads.
• At all times maintain professional boundaries and adhere to the Serco Code of Conduct and
local policies and procedures.
Why Serco
• Meaningful and vital work – We look after around 5,000 prisoners in our prisons and been in
the business for 25 years, employ 2,000 colleagues in our 6 custodial contracts so you can
guarantee you’ll be delivering an essential service that touch people’s lives.
• A world of opportunity - Our diverse UK-wide operations offer unrivalled opportunities to
learn and develop. You’ll be able to broaden your experience and apply your skills in new
ways.
• Great people - We are a motivated team who will encourage you and help you to succeed.
You’ll have the resources you need to do your job in a diverse and supportive environment.
Serco Business
What we offer:
• Pension upto 6%
• A fantastic culture and supportive team; volunteer leave; continuous training & development
opportunities
• A range of Serco Benefits
• Access to a huge range of discounts and exclusive deals
• The chance to make a positive difference in a company passionate about diversity and
inclusion
What else do you need to know?
• This role is exempt from the Rehabilitation of Offenders Act 1974, all offers of employment
are subject to security clearance checks and approval by the Home Office.
• You will be required to obtain Ministry of Justice Enhanced Level 2 Vetting.
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.