Title: Customer Service Advisor / Customer Care Agent
FANTASTIC JOB OPPORTUNITY IN STANSTED AIRPORT
CUSTOMER SERVICE ADVISOR REQUIRED
We are currently recruiting for Customer Service Advisors to assist passengers with assistance requirements located in Stansted Airport. This is a great opportunity to work with a global company, with no experience required and full on the job training provided!
Pay: £11.50 per hour
Overtime Available!
Hours: 04:00 - 14:30 OR 14:00 - 00:30 OR 19:00 - 05:30
Shift Rotation: 4 on 4 off
Location: Stansted Airport (CM24 1QW)
Duration: Ongoing, Temp to Perm Opportunities
Additional Benefits of the Role:
* Bus and Train services available for all shift start and end times
* Discounted Airport Parking
* Free Uniform and Training
* Discounts at Various Airport Retail Outlets
* Employee Benefits Schemes
* Financial and Mental Health Support
The Role of a Customer Service Advisor:
* Helping passengers with assistance requirements to and from the aircraft and around the airport enhancing the passengers’ journey
* Greet passengers always asking what help is required
* Explaining the process to the passenger
* Preparing the passenger for check in and security, assisting with check in and security processes
* Ensure the collection of wheelchairs around the airport terminal and returning them to the required storage
There will be other parts of the role which would be required, which we would be happy to discuss when we speak with you.
Customer Service Advisor Requirements:
* 5 years' worth of references (Our dedicated team will obtain them for you!)
* Be willing to apply for a DBS Check (Paid for by us!)
* Ability to complete a GSAT (Paid for by us!)
* Excellent customer service skills
* A polite and professional approach
* A passion for helping others
* Strong written and spoken communication skills
Benefits of working for The Best Connection:
* On-going Assignments
* Holiday Entitlement
* Excellent Pay rates
* Overtime
* Online Payslips
* Pension Provision
If you are interested in the above CUSTOMER SERVICE ADVISOR position, please click apply or contact The Chelmsford Office on the below number. CF1667
Benefits & Requirements:
* 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
* Canteen
* Ongoing Assignment
* Overtime Available
* Possible permanent position following a successful trial period
* Training Provided
* Weekend Work
All vacancies are available and correct at the time of posting. Some details may be subject to change.
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