About Us
Mantle Services isn't just your average pensions software company - we're a game-changer! From revolutionising Pension Administration to mastering Asset Liability Management, we're rewriting the rules.
Originally born to serve 3173 Group, we've broken free, soaring into the realm of blue-chip clients and growing companies. Our cutting-edge solutions leave legacy systems in the past, delivering exactly what schemes and advisers crave in today's fast-paced world.
With our explosive growth in 2024, we're on the hunt for a Pensions Calculations Analyst to join our fintech revolution. Get ready for a rollercoaster ride of innovation and challenge as we redefine the future of pensions technology!
About You
We are hiring a Pensions Calculations Analyst who wants the opportunity to carve out a successful role within an award-winning and growing organisation. We are looking for candidates who are ambitious and enjoy working with people. You should thrive on solving complex problems and be interested in the financial services/pensions industry and areas affecting it. You will be well organised and proactive, calm under pressure and can communicate effectively (written and verbal).
You will enjoy working in a challenging environment in which you can develop both personally and professionally. You will be a conscientious individual with exceptional attention to detail, with a passion for delivering a quality product to our customers. You will have the ability to build strong relationships internally and externally and work to demanding deadlines and targets.
Responsibilities & Criteria
As a Pensions Calculations Analyst, you will manage and maintain the administration aspects of defined benefit and defined contribution pension schemes for the Mantle business. You will work with the existing team to improve operational efficiency e.g., automation, full use of standard products. We want you to be a champion of change and provide opinions if you have an idea to create more efficiencies.
You will act as the contact for an agreed list of administrative projects, such as supporting the end-to-end process of scheme installations on Mantle and resolving administrative queries from our clients. You will maintain and develop client relationships, conduct client demonstrations of our software, and assist with building out administrative processes and accompanying documentation.
Key Criteria
* Broad pension's technical knowledge, with at least five years’ experience working in a Defined Benefit (including CARE) and Defined Contribution pension administration environment.
* You should have a good understanding of defined benefit pensions schemes and UK pensions legislation, regulation, and codes of practice.
* Experience across different administration businesses and pension administration platforms.
* Certified by Pension Management Institute in Certificate in Pensions Calculations, or APMI.
* Excellent communication skills both written and oral with the ability to articulate and communicate current and relevant issues to relevant stakeholders.
* The ability to perform in a fast-moving environment providing excellent service to clients and third parties with a desire to succeed at accomplishing objectives.
Experience with assisting with scheme implementations on an administration platform, which includes client interface and benefit setup, calculation testing and client communications.
The 3173 Culture
Our primary aim is to provide interesting, worthwhile and healthy careers for all our people; we believe that this emphasis sets us apart from our competitors. We are defined by our ethos and by our goal:
Our ethos is an individual and collective commitment achieved through carefully balancing responsibility with freedom and flexibility, all of which is underpinned by a willingness to work interdependently. When we get this balance right, it is how we do our best work.
We look after our staff first and foremost, but for a commercial purpose, which is to deliver great service profitably. By focusing on our goal, we provide the best outcomes for pension scheme members, trustees, and employers.
Applying with a Disability or Long-term Health Condition?
As part of our belief that we benefit from the differences among us we are committed to increasing the representation of disabled colleagues and want to remove any barriers or challenges that get in the way of candidates with a disability or long-term health condition from applying to work with us. As part of this commitment we guarantee to automatically interview anyone with a disability who meets the minimum criteria.
If there is support or an adjustment that we can provide to enable you to be at your best during the recruitment and selection process, we encourage you to advise us in good time so that we may make suitable arrangements. We understand that being open with us may feel uncomfortable so please only share with us the information that you are comfortable to share, and rest assured that we will use this only to provide you with the right support. Any information you give us will be treated completely confidentially. To discuss this further please call 028 9041 2000 and ask to speak to a member of the People & Culture team.
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