For over 30 years, Bolton Hospice has been offering free expert care and support to local people facing terminal or life-limiting illness and their families both within the Hospice and at home. Our organisation is loved and respected across Bolton and beyond but wouldn’t exist without the hard work and commitment of our staff and volunteers and the support of the local community.
Fundraising plays a pivotal role within our organisation. Our retail stores are responsible for raising both revenue and awareness within the community. We have an ambitious plan to both increase revenue in our stores, increase awareness of the Hospice in our community, improve the way we work and create a fun and rewarding place to work and volunteer.
Our patients and their families tell us that Bolton Hospice has not only provided care but given them compassion, dignity and respect when they needed it most. If you are looking for a challenging and rewarding new role and share our values, now is an exciting time to join us and make a real difference to the lives of local people facing life-limiting illnesses through your work.
Job Details:
30 hrs per week over 6 days Including weekends & bank holidays on a rota basis. Salary: £18,890 (£23,613 WTE).
The Role:
You’ll be responsible for supporting the management of our Little Lever shop in Bolton. This is an important and exciting role for the Hospice as this will be our newest store to be added to our thriving retail network. You’ll support the day-to-day operation of the store including sales, visual merchandising, management of volunteers, and sorting stock.
What you need:
Alongside supervisory experience, you will need to have excellent communication, customer service, and interpersonal skills and be enthusiastic about the opportunity to work alongside a large and diverse team of volunteers and staff. You’ll be responsible for supporting the Shop Manager and the rest of the team, so the ability to work as part of a team is essential. You’ll deputise for the Shop Manager in their absence and have a flexible approach to work. You’ll also have an appreciation and understanding of charity retail and why it’s one of the fastest growing areas in the industry. The ability to manage and prioritise your workload, including tackling the challenges of the day-to-day running of a busy shop, is essential.
You will be comfortable in working to targets and excited about the opportunity to meet them and contribute to year-on-year income growth. Experience of charity retail, including retail gift aid, would be an advantage but is not essential.
Finally, and most importantly, you will need to be passionate about our cause and demonstrate a strong commitment to the hospice’s values of compassion, respect, professionalism, excellence, inclusivity, and collaboration.
Bolton Hospice welcomes applications from all sections of the community, regardless of age, disability, sex, race, religion or belief, marital status, or sexual orientation. Any appointment will be made on merit alone. Any offer of employment for this post will be subject to a satisfactory DBS check. Bolton Hospice has a No Smoking Policy.
Why Bolton Hospice?
Because our purpose is caring for all our patients and those most important to them really well, together with creating a great place to work for all our people. You will be working within a friendly and committed team, based within our charity shops and the main Hospice site. You’ll be supported to develop and implement your own ideas to make a positive impact on income and the customer experience. We offer our employees an attractive benefits package, including 35 days annual leave including bank holidays, rising to 40 days with long service (pro rata for part-time), generous enhanced maternity package, contributory pension scheme, life assurance, free parking, healthcare cash plan, subsidised meals, option to apply for Blue Light Card, and excellent training opportunities. We also offer continuity of service from the NHS with respect to pension and holiday allowance.
Job Type: Part-time
Pay: £18,890.00 per year
Expected hours: 30 per week
Benefits:
* Company pension
* Employee discount
Schedule:
* Weekend availability
Education:
* GCSE or equivalent (preferred)
Work Location: In person
Application deadline: 26/01/2025
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