Join our team as an Accommodation Support Officer and support our participants with their housing needs. You will provide structured, tailored, one-to-one support to individuals in need of accommodation assistance. This role involves helping service users overcome barriers to obtaining and retaining secure and stable accommodation, promoting their independence and well-being. We pride ourself in delivering person focus services. This means you may possess a desirable transferrable skills set However, we appreciate that not everyone can tick every box, so long as you are engaging and comfortable working with a diverse range of people from a variety of backgrounds, we can provide on-site training and support to enable you to develop your knowledge and skills. In return for your dedication, knowledge, and commitment, we're offering a competitive salary of £24,650 - £29,000 per annum (dependent on experience) with these great benefits: 25 days annual leave Bank Holidays Birthday Day off (with the opportunity to buy additional days) 2 Volunteer Days Pension - 5% Employee 5% Employer Healthcare Cash Plan, incl. 3 x salary life assurance Annual salary review Refer a friend scheme Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits Location: Bristol Hours: Full time, 37 hours per week (Mon-Fri) Contract: Permanent Closing Date: 28 January 2025 Key Responsibilities Manage a caseload of participants, producing personalised accommodation plans Carry out initial assessments, considering risk, situation and need Record progress and outcomes timely and accurately using case management system Maintain contact with participants, identifying any emerging risks and concerns Skills and Experience Experience or knowledge of Accommodation (incl. legislation) - desirable Highly effective interpersonal and communication skills both verbally and in writing Ability to establish and maintain effective working relationships Experience or knowledge of the work of the Criminal Justice System Good organisation skills and ability to meet deadlines