About UsGolf Traveller is a luxury sector B2C and B2B golf tour operator and event organiser. Our management has long histories in golf, travel, hospitality and events and are seeking to change the way golf travel is presented and consumed. Our global client portfolio includes elite private clubs, leisure and golf tour operators, agents and concierge providers, HNW individuals, private family offices and corporate entities invested in golf.Our offices are in London, St Andrews, Stockholm, Oslo, Singapore and Jakarta. We have ambitious plans for further growth and are looking for people with the same ambition to help us achieve them. Candidates should have travel industry experience, preferably in the luxury segment, an interest in golf and an understanding of its language.About the opportunityAdministration of bookingsBooking management and delivery of company standard for customer experienceSupplier communicationsDocument preparationSupplier contract coordination40 hours per week plus occasional seasonal overtimeReports to: Reservations ManagerLocation: St AndrewsWhat you can expectA very competitive salary, dependant on experienceWorkplace pension scheme25 days paid holiday per annumEligibility for company wide bonus and incentive schemesMonthly destination training by industry expertsA brand new laptopQuarterly team outingsStaff uniform (Peter Millar)Career development planningExposure to international business in a fast growing companyIf you have the below attributes, we want to hear from youSelf starter, with a passion for travel and golf*Comfortable using digital tools to complete daily tasksWork well in a teamStrong numeracy and communication skills - both written and verballyProfessional telephone etiquette1-3 years previous experienceStrong organisational skills and granular attention to detailWillingness to travelAnalytical approachAbility to work autonomously when requiredCreativityAmbition & motivation to succeedYou’ll be assisting with bespoke itineraries that aim to elevate our customers’ experiences, inspiring discovery and setting the scene for unforgettable shared moments. Golf is at the heart of our offering, with the best courses forming the centerpiece of many itineraries. However, our approach goes far beyond golf; meeting the expectations of the luxury traveler, whether a golfer or not, requires careful attention to detail at every stage of the journey.As a Reservations Coordinator, you’ll work closely with suppliers and Destination Management Companies (DMCs), building and managing relationships that allow us to provide unique and exclusive opportunities for our clients. Your organizational skills and keen eye for detail will ensure each itinerary is flawlessly executed.Ideal candidates will have work experience in the luxury travel or hospitality industry, with an interest in or understanding of golf as an added advantage. A creative and commercial mindset, excellent communication skills (both in person and digitally), and a passion for delivering exceptional customer experiences are essential. We’re looking for someone eager to learn, grow, and make a meaningful contribution to our dynamic and expanding team.