Greet patients and visitors warmly, creating a welcoming environment. Manage appointment scheduling and the patient check-in/check-out process. Handle incoming phone calls, emails, and inquiries promptly and professionally. Maintain accurate patient records and update information as needed. Assist with administrative tasks, including filing, data entry, and correspondence. Support the healthcare team in managing patient flow and ensuring efficient operations. Uphold patient confidentiality and adhere to data protection regulations. Manage and process all Docman scanning tasks efficiently. Oversee the registration process, ensuring accurate and timely entry of patient information. Handle deductions and ensure proper documentation and reporting. Perform secretarial duties, including answering phone calls, scheduling appointments, and managing correspondence. Process and manage prescriptions, ensuring accuracy and timely delivery. Assist with all other ad hoc administrative tasks as required, contributing to the smooth running of the office.