Job summary Full time (37.5 hours per week) and Part-Time (23 hours per week). Long days and Nights (11.5 hours per shift) An exciting opportunity has arisen to join the Emergency Department team for an enthusiastic and motivated individual to provide care for a mixed patient group. You will assist in the provision of the service and contribute to the effective running of the Department ensuring you contribute towards a quality patient experience. To assist doctors and qualified nursing / midwifery staff with the provision of high-quality evidence based and individualised care of patients. The role is varied and involves patient support, direct care, obtaining blood samples and Chaperoning. There are elements of clerical work particularly at night. Please refer to the job description for full information and suitability for the post. The post is a rotational with variable shifts shift which are 11.5 hours shifts worked as Long days or nights. The post holder will work as part of a team and support the organisation in delivering care at the highest standard. The post holder will be an ambassador for the 6 C's culture for compassionate care - Care, Compassion, Competence, Communication, Commitment and Courage. There will be a requirement to supervise and teach non-registered staff and support new staff with the guidance of the senior team members. Main duties of the job To assist in the provision of the service and contribute to the effective running of the Department ensuring they contribute towards a quality patient experience. To assist doctors and qualified nursing staff with the provision of high quality evidence based and individualised care of patients. To provide care and support for relatives and carers attending the Department. The applicant is expected to be an effective member of the team and contribute to the best possible use of resources. About us Liverpool Women's NHS Foundation Trust delivers the highest standards of care for women, babies and families. Each year we deliver over 7,500 babies, carry out over 49,000 gynaecological inpatient and outpatient procedures, care for over 1,000 poorly & preterm newborns, perform around 1,000 IVF cycles and have over 4,000 genetic appointments taking place. We believe that this along with a strong dedication to research & innovation makes us the specialist health provider of choice in Europe for women, babies and families. We have some of the leading experts in their field, which has been showcased on national TV and news, making our teams famous across the world for professionalism, skill & compassion. The Trust is constantly innovating and evolving it's services to provide the most cutting edge and modern care possible. As well as developing services on our current site we have long-term aspirations for the future. We have recently launched a number of new strategies which provide a detailed long-term plan for our services. Check out why Liverpool Women's NHS Foundation Trust is a great place to work using the links below: Video: https://vimeo.com/556197652 Online brochure: https://www.liverpoolwomens.nhs.uk/media/4121/recruitment-pack-great-place-to-work-16pp-v4-final.pdf Date posted 13 March 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum, pro rata Contract Permanent Working pattern Full-time, Part-time Reference number 159-LWH-374-24-A Job locations Liverpool Womens Hospital Crown street Liverpool L8 7SS Job description Job responsibilities Assist in maintaining the clinical areas in cleaning bedpans, trolleys and preparing the rooms for new admissions including the making up of a fresh trolley. To undertake and be responsible for routine tasks under the supervision of the qualified nurse e.g. preparation of notes and equipment in the department and clinic rooms Data Correction and entry after training Support the registration process and clerk duties Ensure security of patient valuables are locked away in accordance with hospital procedures. Support and provide care in assisting patient needs such as personal hygiene, support, catheter care and escorting to various Trust departments when required. Establish and notify of any dietary requirement to the relevant qualified nurse / midwife and liaising with the catering team when required. Assisting in the movement of patients as and when required using appropriate equipment when and where necessary. Accurately perform and record generic patient records e.g. baseline observations including blood pressure temperature, respirations, weight, height, urinalysis, pregnancy testing Venepuncture and cannulation Maintain fluid intake and output charts Obtaining specimens as requested including phlebotomy with the appropriate competency training. Under supervision and with support prioritises and organises patients needs and attends to these accordingly. Keeping patients informed and reassured at all times Proactively respond to the needs of the patient. Provide and receive information in relation to patients and escalate as appropriate to qualified nurse. Able to demonstrate tact, diplomacy, empathy, calm and professionalism all times to patients, visitors and colleagues. Ensure patient confidentiality at all times. Able to build rapport with patients their families / Carers. Order and manage general ward stock levels. Answer the telephone and convey messages when required. Effective use of communication skills Assist with ward inductions and development of others as instructed. Decontamination of equipment as required and ensuring infection control measures are adhered to. To act as chaperone in accordance with Trust policies Reporting any repairs promptly to relevant department. Any other reasonable duties required by management. Job description Job responsibilities Assist in maintaining the clinical areas in cleaning bedpans, trolleys and preparing the rooms for new admissions including the making up of a fresh trolley. To undertake and be responsible for routine tasks under the supervision of the qualified nurse e.g. preparation of notes and equipment in the department and clinic rooms Data Correction and entry after training Support the registration process and clerk duties Ensure security of patient valuables are locked away in accordance with hospital procedures. Support and provide care in assisting patient needs such as personal hygiene, support, catheter care and escorting to various Trust departments when required. Establish and notify of any dietary requirement to the relevant qualified nurse / midwife and liaising with the catering team when required. Assisting in the movement of patients as and when required using appropriate equipment when and where necessary. Accurately perform and record generic patient records e.g. baseline observations including blood pressure temperature, respirations, weight, height, urinalysis, pregnancy testing Venepuncture and cannulation Maintain fluid intake and output charts Obtaining specimens as requested including phlebotomy with the appropriate competency training. Under supervision and with support prioritises and organises patients needs and attends to these accordingly. Keeping patients informed and reassured at all times Proactively respond to the needs of the patient. Provide and receive information in relation to patients and escalate as appropriate to qualified nurse. Able to demonstrate tact, diplomacy, empathy, calm and professionalism all times to patients, visitors and colleagues. Ensure patient confidentiality at all times. Able to build rapport with patients their families / Carers. Order and manage general ward stock levels. Answer the telephone and convey messages when required. Effective use of communication skills Assist with ward inductions and development of others as instructed. Decontamination of equipment as required and ensuring infection control measures are adhered to. To act as chaperone in accordance with Trust policies Reporting any repairs promptly to relevant department. Any other reasonable duties required by management. Person Specification Skills, Knowledge & Aptitudes Essential Prepared to undertake Personal Development & Training Understanding of Confidentiality Desirable Cannulation Venepuncture Qualifications & Learning Essential Good Basic Education NVQ Level 3 or equivalent experience Desirable Manual Handling & Lifting Evidence of Professional / Vocational Development Experience Essential Demonstrative experience in a similar role in a Caring Profession Desirable Clerical experience Personal Attributes Essential Good Communicator Self Confidence Good Timekeeper Commitment to Role & Service Development Professional, Caring and Considerate Special Requirements Essential Flexible Working Able to work Internal Rotation Person Specification Skills, Knowledge & Aptitudes Essential Prepared to undertake Personal Development & Training Understanding of Confidentiality Desirable Cannulation Venepuncture Qualifications & Learning Essential Good Basic Education NVQ Level 3 or equivalent experience Desirable Manual Handling & Lifting Evidence of Professional / Vocational Development Experience Essential Demonstrative experience in a similar role in a Caring Profession Desirable Clerical experience Personal Attributes Essential Good Communicator Self Confidence Good Timekeeper Commitment to Role & Service Development Professional, Caring and Considerate Special Requirements Essential Flexible Working Able to work Internal Rotation Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Liverpool Women's NHS Foundation Trust Address Liverpool Womens Hospital Crown street Liverpool L8 7SS Employer's website https://www.liverpoolwomens.nhs.uk/ (Opens in a new tab)