Job Title:Claims Analytics Manager - Motor & Home
Target Start Date:ASAP
Contract Type:Permanent, Part Time, Full Time, Job Share option available
Salary Range: £70,000 - £100,000 DOE
Location:Eastleigh
Claims Analytics Manager - Motor & Home:The Claims AnalyticsManager will support the Head of Claims Data & Analytics by leading on anarea of the analytics function within the Claims department, covering Motor andHome. This role focuses on leveraging data to drive insights, improving claimshandling efficiency in support of the Claims Operation, and supporting efficiencyand indemnity improvement initiatives. The role holder will be a crucial linkbetween the claims function and wider areas of the business such as Pricing andActuarial, ensuring emerging trends are anticipated, quantified andcommunicated. They will develop the analytics team, ensuring analysis is robustand well-governed, using up to date statistical techniques.
Main Responsibilities as Claims Analytics Manager - Motor & Home:
* Data Analytics: Analyse claims data to identify trends and patterns. Utilise dataanalytics tools and techniques to gain valuable insights that supportclaims handling efficiency and effectiveness.
* Business Insight: Produce materials to input to the Long-Term Pricing Process and other senior management meetings. Ensurethere is a link between the Claims operation and the wider technical areasof the business.
* Continuous Improvement: Track and report on the benefits ofcontinuous improvement initiatives. Ensure these initiatives aredelivering value and driving operational improvements.
* Stakeholder Management: Work closely with Claims Operations Managersand other stakeholders to understand their data needs and provideactionable insights. Shape the questions and understand the rationalebehind data requests. Assist with prioritisation.
* Performance Management & Reporting: Establish key performance metrics to monitorclaims data performance. Regularly track and report on the effectivenessof data-driven initiatives to senior leaders and other stakeholders.
* People Management: Develop the skills and capabilities of direct reports. Providetraining and support to the wider claims team to enhance data literacy andanalytical capabilities.
* Process Improvement: Collaborate with claims teams to identifyopportunities for process improvement based on data-driven insights.Streamline claims workflows and enhance operational efficiency.
Skills and experience you need as Claims Analytics Manager - Motor & Home:
* Analytical Skills: Prior experience in data analytics within Personal Lines Insuranceis essential. The role holder should have a strong understanding of dataquality and the potential of rich, complete, and accurate data.
* Management Skills: Ability to motivate and develop analysts. Excellent stakeholdermanagement and the ability to drive through change.
* Communication: Ability to communicate complex messages at both executive anddelivery team levels. Proficiency in data storytelling and designing clearpresentations.
* Customer Focus: Places the internal customer at the heart of their work. Workseffectively with customer/user experience design teams to deliver the bestpossible experience.
* Prioritisation: Uses critical thinking and problem-solving to make sound prioritisationdecisions. Manages stakeholders’ expectations effectively.
At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve,Top Employerstatus in the UK.
Here are some of the benefits you can enjoy at Ageas:
Flexible Working- Smart Working @ Ageasgives employees flexibility around location (as long as it’s within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares. We also offer a minimum of 35 days holiday (inc. bank holidays) and you can buy and sell days.
Supporting your Health- Dental InsuranceHealth Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities – Yoga, Mindfulness.
Supporting your Wealth- Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans.
Supporting you at Work- Well-being activities, yoga, mindfulness sessions, Sports and Social Club events and more.
Supporting you and your Family-Maternity/pregnant parent/primary adopter entitlement of 16 weeks at full pay and paternity/non-pregnant parent/co-adopter at 8 weeks’ full pay.
Benefits for Them- Partner Life Assurance and Critical Illness cover.
Get some Tech- Deals on various gadgets including Wearables, Tablets and Laptops.
Getting around- Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover.
Supporting you back to work- Returnto work programme after maternity leave.
About Ageas:
We are one of the largest car and home insurers in the UK.Our Peoplehelp Ageas to be a thriving, creative and innovative place to work. We show this in the service we provide to over four million customers.
As an inclusive employer, we encourage anyone to apply. We’re a signatory of theRace at Work CharterandWomen in Finance Charter,member ofiCANandGAIN.As aDisability Confident Leader,we are committed to ensuring our recruitment processes are fully inclusive. That means if you are applying for a job with us, you will have fair access to support and adjustments throughout your recruitment experience.If the list does not cover the support you need, please contact our Recruitment Team to discuss how they can help. We also guarantee an interview for applicants with a disability who meet the minimum criteria for the role. For more information, please seeAgeas Everyone.
We have a zero-tolerance approach towards any form of harassment during the recruitment process, ensuring that everyone is treated with respect and professionalism.
Our aim is to have great people everywhere in our business and we’re always looking for outstanding people to join us. Most roles across Ageas allow a proportion of your time to be spent working from home and we’re open to discussingflexible working, including full-time, part-time or job sharearrangements.To find out more about Ageas, seeAbout Us.
Want to be part of a Winning Team? Come and join Ageas.
Click on the ‘Apply button’ to be considered.
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