Job Description
Organisational Development Administrator
An exciting opportunity has arisen for an experienced and dedicated Organisational Development Administrator to join a dynamic team within a public service organisation. In this role, you will provide essential administrative support across multiple functions, contributing to the smooth operation of the service and ensuring the safety and well-being of the community.
Key Responsibilities:
* Administrative Support: Provide a modern, professional, and customer-focused OD administrative service to all internal and external functions in line with organisational policies, procedures, and relevant legislation (e.g. Data Protection).
* Document Preparation: Prepare and collate reports, memos, statistics, board reports, annual reports, and statutory returns for management and committees.
* Database & System Maintenance: Create, maintain, and manage accurate and up-to-date databases, spreadsheets, and filing systems.
* Support & Guidance: Offer advice and support on administrative processes to both personnel and support staff.
* Process Improvement: Monitor and review HR administrative systems, identifying areas for improvement and implementing changes.
* Customer Service: Provide excellent customer service, dealing with internal and external customers in person, via email, and over the phone.
* Meeting Support: Assist with the preparation of meetings, take minutes, and follow up on action points.
* Collaboration: Work collaboratively with all personnel and stakeholders to ensure consistent methods of working and provide cover across different geographical areas as required.
General Responsibilities:
* Develop and maintain effective working relationships with internal and external stakeholders.
* Uphold and protect the reputation of the organisation through professional conduct.
* Ensure compliance with organisational policies, including equality, health and safety, and information governance.
* Continuously develop your knowledge and skills to enhance internal and external customer service.
* Undertake additional duties and project work as assigned.
Essential Criteria:
* Qualifications: At least 5 GCSEs at Grade C or above (or equivalent), including English and Maths.
* Experience: Minimum of 2 years' experience working in a demanding office environment (preferably HR), including business support tasks such as scheduling and administrative support for meetings.
* Skills: Proficiency in Windows and Microsoft applications (Word, Excel, and Outlook).
* Competencies:
* Effective planning, organisation, and attention to detail.
* Ability to work independently and as part of a team.
* Strong oral and written communication skills.
* Ability to produce timely and accurate information.
* Customer service orientation.
Desirable Criteria:
* Experience of taking minutes and creating action plans following meetings.
* Experience in local government or the public sector.
* Level 3 CIPD
To Apply: Please submit your CV and covering letter addressing the essential criteria outlined in the job description to emma.hall@vanrath.com.
For further details or to discuss the role, contact 02890330250.