Location: Bury St Edmunds
Sector: Engineering
Job type: Permanent
Salary: £40000 - £47000 per annum
Contact: Eleanor Lowes
Contact email: eleanor@compasspoint.co.uk
Contact phone: 01284 765700
Job ref: J36415
Published: 2 days ago
Expiry date: 2024-08-21
Start date: 2024-07-22
Consultant: Eleanor Lowes
Compass Point Recruitment is proud to be recruiting for an exciting new opportunity as a Laboratory Service Engineer, that involves the installation/commissioning and maintenance/repair of our client's in-house manufactured flow chemistry equipment.
The role involves installations and occasional service support in Europe/USA/Far East, therefore you must be happy with travelling around 50% of the time!
Main responsibilities:
1. As part of your training, you will partake and complete the qualification of the companies flow chemistry systems during your time at the office, when you are not travelling.
2. Perform maintenance and upgrade services on-site in laboratories and at factory.
3. Discussing applications and gathering information from customers' experiences.
4. Ensure customer satisfaction by advising customers on preventative maintenance and repair.
5. Provide technical support to customers by phone and email.
6. Creation of technical bulletins and guides to help customers.
Skills/Qualifications:
1. Minimum 2 years' experience in a laboratory service or installation role.
2. NVQ Level 3 or Higher Diploma/Degree in engineering or chemical engineering.
3. Good logical troubleshooting techniques.
4. Good verbal and written communication skills.
5. You enjoy travelling and visiting customers.
6. Able to work with minimal supervision after training.
7. Confident with Windows, Excel, Word.
Desirable:
1. Experience within a scientific industry and working in a laboratory environment.
2. Electro-Mechanical experience.
3. Experience in working overseas.
Additional Information:
1. The Salary for the position is based on experience and will range from £40,000 to £47,000.
2. 25 days holiday plus UK bank holidays.
3. You must hold a full UK driving license.
4. Pension enrolment after qualification period.
If you're interested in learning more or applying, please call 01284 765700 to speak with Eleanor or email eleanor@compasspoint.co.uk with your updated CV.
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