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Overview
* The Program Manager is responsible for organizing programs and activities for the organization, developing programs to support the organization's strategic direction, creating and managing long-term goals, developing budgets, and operating plans for programs, and writing program funding proposals. The position will also uphold Prodapt's values and work in a way that contributes to the company's vision.
* Should be able to independently run meetings, articulate/present a requirement, propose solutions to stakeholders (Telecom Service Providers, Product line, Operations, Tester, Developer, etc.).
* Should be able to handle queries from stakeholders.
* Should have a good understanding of the Telco domain.
* Should have in-depth knowledge in Network Build or Service Fulfilment journey (both Processes and Systems).
* Functional: Should be able to understand a given business problem and propose various solution options for P&B or L2C and OSS stack.
* Functional: Should have analyzed the Ops data, processes, provide insights, and suggest improvements.
Responsibilities
* Developing a business case for each project and presenting it to senior leadership for approval.
* Monitoring the progress of each project throughout its life cycle to ensure that deadlines are met and objectives are achieved.
* Developing a detailed plan for implementing the new system or process based on the needs identified in the business case.
* Coordinating with IT teams to design and develop new systems or processes.
* Conducting training sessions for employees on new procedures or programs to ensure that they can use them effectively.
* Determining how to allocate resources within the organization to meet project goals and deadlines.
* Working with external vendors to design and develop new products and services.
* Analyzing data to determine where improvements can be made to increase efficiency or effectiveness of processes.
* Establishing communication plans to notify clients, partners, and other stakeholders about changes in processes or procedures.
* Managing transformation/migration projects involving GIS-based solutions like iQGEO, GE small world solution in Telecom Network Build or Service Fulfilment journey is desirable.
* Experience with GIS solutions (ArcGIS, ArcFM, Smallworld, Geodatabases, etc.) is highly desirable.
* Experience working with the Telecom Industry.
* Ability to communicate clearly and professionally with all levels of an organization.
* Strong interpersonal, written, and oral communication skills.
* Ability to travel both domestically and internationally about 20% of the time.
Requirements
* The qualifications required for the position include a Bachelor's degree (in any field) and work experience of 15-25 years.
* Desired industry knowledge includes a record of delivering projects leveraging core PMI PMBOK Standards with expert proficiency.
* Proven expertise in E2E project lifecycle process with intermediate proficiency.
* Ability to train others on differences (incl. pros and cons) between different project methodologies with advanced proficiency.
* The required function/process knowledge includes being aware of business unit goals/strategies and changes, considering business/technical alternatives and recommending solutions that support the business unit requirements.
* Defining project/program scope, objectives, deliverables, costs, resources, and time frame, and negotiating project commitments with stakeholders.
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