Band 6 Digital Content Communications Officer - EPR
Barking, Havering and Redbridge University Hospitals NHS Trust
After the challenges of the last few years, we were the most improved Trust at the end of 2023 for our four-hour performance; we're no longer in special measures; and Matthew Trainer, our Chief Executive, was named the top CEO by the Health Service Journal.
We've embarked on an exciting programme to introduce an Electronic Patient Record (EPR) in June 2025 which will involve changes for almost every member of staff. It's part of a wider digital programme to transform our organisation from being the last in London without an EPR and the least digitised.
Launching an EPR is one of the top priorities for the organisation and its success relies on high quality materials and editorial content to raise awareness, get colleagues involved, and ultimately support a successful go live.
In line with strategy, you'll bring the programme to life, through animation, film, great design, and engaging written content - so you'll need a creative flair, alongside enjoying working in a dynamic, fast-paced, and ever-changing environment.
You'll be working with a variety of different teams and networks, all of whom are passionate about digital - which is exactly what we need you to be!
Main duties of the job
You will be responsible for developing the digital content that will bring the programme to life, such as animation, film and design, as well as much of the day-to-day written communications activity on Workplace, our staff engagement platform.
You will lead on developing our internal EPR campaigns, from writing the news stories to developing materials, and managing the promotional aspects.
You'll also create engaging social media posts and support the communications as needed across our website and intranet as and where required.
The demands of this role mean you will sometimes be working in clinical areas and will often need to be on site to perform your duties.
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
Person Specification
Experience/ Knowledge
* Experience of working in a digital communications role with demonstrable experience of developing content for digital and social media platforms
* Significant experience in photography and film production including editing and subtitling
* Excellent knowledge of digital accessibility (guidelines, legal requirements, and best practice)
* Experience using and administrating content management systems
* Experience of commissioning and managing external contractors eg photographers, printers
* Experience of working in the NHS
Skills/ Abilities
* Highly competent design skills, using software including Adobe Photoshop and Illustrator
* Excellent written and verbal communication skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Salary: £42,939 to £50,697 a year inclusive
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