Job Title: Customer Care Advisor - Social Housing Location: Yorkshire and the Humber, West Yorkshire, Leeds Job Type: Temporary, expected to work Full-Time hours Primary Industry: Construction Salary: £13 - £14 Per hour Job Duties: Provide exceptional customer service to clients in the construction industry Handle incoming customer inquiries via phone, email, and in-person Resolve customer complaints and issues in a professional and efficient manner Coordinate with internal teams to ensure customer satisfaction Maintain accurate records of customer interactions and transactions Required Qualifications: Excellent communication skills Strong problem-solving abilities Ability to work well under pressure Attention to detail Education: GCSEs or equivalent qualifications Experience: Prior experience in customer service roles preferred Knowledge and Skills: Knowledge of customer service principles and practises Proficiency in MS Office applications Ability to multitask and prioritise workload Preferred Qualifications: Additional customer service training or certifications Experience in the construction industry Working Conditions: This role involves working in a fast-paced office environment. The position may require occasional weekend or evening work to accommodate customer needs