This position is based at BASILDON MAGISTRATES BASILDON, SS14 1EH, CHELMSFORD OSPREY HOUSE MAGISTRATES CHELMSFORD, CM2 5PF, CHELMSFORD SHIRE HALL MAGISTRATES CHELMSFORD, CM1 1EH, COLCHESTER MAGISTRATES COURT COLCHESTER, CO2 7EF, GREAT YARMOUTH MAGISTRATES GREAT YARMOUTH, NR30 1PW, IPSWICH MAGISTRATES IPSWICH, IP1 2AP, KING'S LYNN MAGISTRATES KINGS LYNN, PE30 1PQ, NORWICH MAGISTRATES NORWICH, NR3 1UP, SOUTHEND-ON-SEA MAGISTRATES SOUTHEND-ON-SEA, SS2 6EG
Job Summary
Please refer to Job Description
Job Description
Proud to serve. Proud to keep justice going.
Our Operations Managers play a crucial role helping deliver justice and are accountable for day to day operations. We are seeking an experienced leader able to motivate remote teams, foster strong relationships with key stakeholders and ensure our services are customer focused and efficient.
About Us
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice.
About Your Role
You’re responsible for the strategic oversight of Courts, supporting your Leadership team to meet operational needs and deliver performance objectives. You will be at the forefront of organisational change, making a real difference in how service is delivered, working in a supportive environment with a focus on continuous improvement.
Leading a team of Delivery Managers to provide a consistent and customer-focused service, you’ll drive a collaborative culture, ensure effective deployment of resources and manage an allocated budget to control delegated expenditure, ensuring efficiencies are made.
About You
You’re a resilient and positive leader who thrives on delivering effective and efficient services and enjoys working with a variety of stakeholders. You lead by example, coaching and developing your team in setting local priorities and objectives to achieve National/Regional and Area strategies and plans.
You’re able to work collaboratively with other Operations Managers to manage conflicting demands on the business and able to reprioritise local and regional goals where required.
Skills And Experience
* Proven experience in a senior operations or management role, preferably within a complex, multi-stakeholder environment.
* Strong leadership skills with a track record of leading teams through change.
* Excellent communication and influencing skills, with the ability to maintain relationships at all levels.
* Experience in budget management and resource allocation.
If you are ready to take on a challenging and rewarding role apply today.
Further Details:
These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public.
Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.
The successful candidate will be expected to regularly travel between all sites listed. The successful applicant must be able to work 30 hours per week as a minimum, which must include a Monday.
Occasional Travel To Other Courts
For this post, occasional travel will be required when needed.
Person specification
Please Refer To Job Description
Behaviours
We'll assess you against these behaviours during the selection process:
* Leadership
* Making Effective Decisions
* Managing a Quality Service
Alongside your salary of £41,463, HM Courts and Tribunals Service contributes £12,011 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
* Access to learning and development
* A working environment that supports a range of flexible working options to enhance your work life balance
* A working culture which encourages inclusion and diversity
* A Civil Service pension with an employer contribution of 28.97%
* Annual Leave
* Public Holidays
* Season Ticket Advance
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups:
* UK nationals
* nationals of the Republic of Ireland
* nationals of Commonwealth countries who have the right to work in the UK
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
* Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
* Name : SSCL Recruitment Enquiries Team
* Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
* Telephone : 0345 241 5359
Recruitment team
* Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
Further information
Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/
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