Switchboard Operator needed in St Asaph Paying £15.70 per hr Ref 365862
Full time on a temporary basis
Responsibilities:
1. Provide a quality customer service to all members of the public.
2. Answer calls received at a centralised switchboard and filter calls using prescriptive questioning, directing callers to the relevant department or person promptly and effectively.
3. Advise and resolve issues at the first point of contact where suitable.
4. Operate the switchboard fault reporting system in accordance with procedure and notify the supervisor if any action is necessary.
Requirements:
The ideal candidate will be able to communicate fluently in English and Welsh.
If you are interested in the role, please email your CV to verity@essentialemploy.co.uk quoting the reference number.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references, so please be prepared.
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