Description
The role involves full operational responsibility for a varied fleet of HGV vehicles comprising of Artics, Refuse Collection Vehicles, Front End Loaders, Rolling Offs & Skip Trucks. We provide innovative environmental services to a wide range of sectors and an extensive customer base. Our services operate 7 days per week over both day and night shifts. The role involves management of a team of circa 40 staff – both drivers and office based.
Key Responsibilities
* Full Health & Safety and Environmental Compliance for all staff, operatives & drivers.
* Ensure full compliance with Operators licence requirements.
* Ensures that drivers comply with drivers’ hours, tachograph rules and all other prevailing legislation.
* Work closely with Fleet Department to ensure that the vehicles are maintained properly, including the inspection of vehicles at the appropriate time and the action taken to remedy defects found.
* Ensure Enva continues to be an innovator and market leader for waste management solutions.
* Ensure excellent customer service delivery and customer communication standards.
* Cascade KPIs and ensure all employees objectives deliver agreed standards.
* Day to day management of Transport Controllers ensuring effective Service Delivery.
* Manage the fleet of delivery transport, ensuring planned routes and maximum utilisation of capacity.
* Drive continuous improvement within the department though KPI’s and efficiency improvements.
* Assist with weekly financial forecast, ensuring all costs have been accrued.
* Provide leadership to the transport team and ensure best in class processes are in place across all aspects of the function.
* Recruit, manage, train and motivate direct reporting staff according to company procedures, policy and employment law.
* Encourage a culture of teamwork both departmental and inter departmental.
* Agree and deliver the Operating standards for transport team.
* Build a winning team to enhance performance and ensure all key positions are filled appropriately.
* Ensure all staff are achieving their targets and objectives.
* Ensure all appraisals are completed within the prescribed timescales.
* Mentor and develop your staff to broaden their flexibility, knowledge and their ability to take on extra responsibility.
* Ensure effective delegation.
* Ensure there is adequate out of hours supervision and auditing by the management team.
* Ensure best in class customer service, with a right first-time approach.
* Lead by example and embed the golden rules of customer service excellence throughout your team.
* Ensure excellent customer service delivery at all times.
* Ensure good communication is maintained at all times and at all levels.
* Ensure all I.T systems are used correctly and all data is entered accurately, processed in a timely manner and invoices are checked and distributed within the required timescales.
Skills, Knowledge and Expertise
* Previous experience of managing Transport Operations
* Certificate of Professional Competence (CPC) – Road Haulage
* Full Drivers licence
* Strong commercial & financial understanding of Transport Operations
* Excellent IT Skills & Computer Literacy
* Strong communications skills
* Flexible approach to working
* Self-motivated and resourceful
* Results orientated, with desire and tenacity to optimise performance
* A proven leader with excellent interpersonal and team building skills
* Excellent negotiation skills to influence and drive change, through team, procurement and supply chain
* Excellent organisational and delegation skills
* Ability to plan and prioritise workload for self and team
* Customer relationship management skills, with experience dealing with customers
* High level of numeracy and literacy
* Excellent communication skills (written and oral) with ability to communicate at all levels
* Numerate
* Organised
* Problem solving
* Analytical
Why Work For Enva?
Enva is committed to providing more than just jobs, we want to grow our business by offering career paths that match the aspirations of the talent that is increasingly aware of the need to protect the planet we all share. For the right candidates, the possibilities are truly endless and we will offer all the support, training and benefits you need to help you realise your true potential.
Examples of Company Benefits:
* A competitive salary in a growing company committed to our people.
* A competitive holiday allowance.
* Company pension scheme.
* Enhanced family friendly policies.
* Employee Assistance Program
* Lifestyle & Leisure Discounts: Discounts for gym, leisure, cinema, shopping and many more…
* Employee Life Insurance.
* Bike2Work scheme.
* Free on-site parking.
Enva is a leading provider of recycling and resource recovery solutions, with locations across the United Kingdom and Ireland. We operate across 4 core waste streams: Hazardous Materials, Non-Hazardous Materials, Hydrocarbons and General Waste Recycling.
With sustainability at the forefront of our proposition, we recover a broad range of waste materials for re-use in manufacturing and energy conversion. At Enva, we are committed to recycling and resource recovery; it forms the basis of our business strategy and our values.
We support the life cycle of waste products to provide either a second life, such as the production of energy or, in many cases, closed-loop recycling solutions. Our dedication to developing new and innovative products and solutions and extending the life cycle of the world’s resources is driving our business forward.