JOB TITLE: Community Events Manager LOCATION: Hybrid (Home & Reading Office) CONTRACT TYPE: Permanent; Full Time HOURS: Monday to Friday; 9am - 5pm SALARY: £30,000 - £35,000 dependent on experience OVERALL PURPOSE OF THE ROLE The BCI is the global membership institute for business continuity and resilience professionals. With over 9,000 members globally in over 120 countries, the Membership department works with a network of global volunteer regional chapters a nd Special Interest Groups (SIGs) to provide a series of up to date and relevant events for our global membership community. Ensuring the voice of the members are heard is a key focus within BCI management. As an integral part of the Membership team, the Community Events Manager is responsible for managing, scheduling, and organizing key events for BCI’s global volunteer community. This includes managing the delivery of membership events, supporting volunteer groups in the delivery of events such as webinars, in-person gatherings, and conferences, while also helping to expand regional event coverage in collaboration with the Membership Experience Manager. This hybrid role requires occasional out-of-hours work and travel within the UK and internationally, offering an exciting opportunity for an established events manager to liaise with a global volunteer community and grow the Institute’s events portfolio. KEY ACCOUNTABILITIES Strategic development: Collaborate with the Membership Experience Manager to explore ways to enhance the events portfolio, providing valuable support for membership growth, improving accessibility, and promoting collaboration between SIGs and Chapter communities. Event management : Coordinate, schedule, and execute all membership and volunteer community events. This includes overseeing event planning with volunteers, managing virtual administration, and providing setup and support on the day of the event, as well as logistics coordination and marketing oversight. Stakeholder relationships : Build and maintain strong relationships with internal support teams, corporate partners, corporate sponsors, chapter leaders, and SIGs to ensure a consistent and varied events schedule. Volunteer support : Act as the main point of contact for volunteer event organizers, understanding their needs and offering tailored solutions to meet them. Budget management : Prepare and manage event budgets, track expenses, and differentiate between member-only and chargeable events for non-members. Marketing and engagement : Work closely with the marketing team to coordinate community event promotions with wider campaigns, ensuring strategic alignment and consistency. Create new initiatives to boost member engagement. Oversee social media efforts within the membership communities to promote interaction in their respective regional areas. Post-event analysis : Oversee and communicate post-event evaluations to collect feedback, assess metrics, and implement improvements. Global events conference : Work with the Events team to support and deliver the BCI global events conference. PERSON/ROLE SPECIFICATION Knowledge 3–5 years’ experience in event planning and management, preferably within a professional membership setting. Proven ability to deliver events for diverse audiences across various mediums. Proven ability to lead and inspire teams, including volunteers, to achieve shared goals. Self-driven, creative thinker with a strategic vision for event development based on industry trends. Strong organizational skills with the ability to manage multiple projects simultaneously. Exceptional communication skills, with the ability to convey complex ideas clearly and persuasively to diverse audiences. Excellent interpersonal skills to build rapport with volunteers, stakeholders, and team members. Demonstrated ability to work with diverse cultures and adapt events to meet the needs of a global audience. Knowledge of business continuity and resilience industry trends is desirable but must have an appetite to expand knowledge. Knowledge of accessibility and inclusion best practices. Proficiency in using technology to deliver and enhance member engagement before, during and after events. Experience using event management software (e.g., Eventbrite, Cvent) and virtual platforms (e.g., Zoom, MS Teams, Google Meet) to deliver seamless events. Experience with CRM systems and social media campaign management. Flexibility to travel within the UK and internationally. SALARY & BENEFITS: Competitive Salary 25 days holiday plus bank holidays Flexibility of working hours Your Birthday off Employer Matched Pension contributions Life Assurance Income Protection Scheme Health Cash Plan EAP PerkBox More benefits to be discussed at interview The BCI is a certified Great Place to Work company who are also on the UK’s best Workplaces for Wellbeing List 2023. This is a full-time position working 35 hours per week, Monday to Friday, 9am – 5pm. This role is predominantly home-based with attendance at the office in Reading on average once a week.