Are you passionate about providing excellent customer service and thrive in a fast-paced automotive environment? We are looking for a Service Advisor to join our team at our Burnley dealership, representing a well-known dealer of new and used vehicles.
Salary & Benefits
• Basic Salary: £27,000
• On Target Earnings: £35,000
• A great bonus scheme
• Excellent training and development opportunities
• Clear career progression pathways
• Comprehensive company benefits
This is a 42.5 hour per week full time role working Monday to Friday. You will be required to work a Saturday morning once every 3 weeks on a rota.
Key Responsibilities
• Act as the first point of contact for customers, providing exceptional service and support.
• Manage and coordinate vehicle servicing and repairs, liaising with the workshop team to ensure timely completion.
• Provide accurate estimates and keep customers informed of progress, costs, and any additional work required.
• Maintain detailed and accurate records, ensuring smooth communication between departments.
• Promote and upsell services and products to maximise customer satisfaction and dealership profitability.
About You
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