Customer Account Manager
Dunkeswell, Honiton
Permanent
Are you an experienced Customer Account Manager looking for the opportunity to join a fast-growing industry?
gap personnel are currently recruiting for a Customer Account Manager to join their client’s current customer and product support team.
You will be joining a UK based food manufacturing company, offering full-service solutions for dietary supplements, nutritionally balanced meals, and nutraceutical products.
Role and responsibilities:
-Manage customer accounts
-Develop the portfolio of customer accounts
-Raise quotes for customers
-Generate new sales organically through existing accounts
-Respond to new lines of enquiries
-Process sales orders
-Raise Bills of Materials
-Respond to customer enquiries
-Keep customers updated on the status of their orders
-Maintain the ERP system
-Liaise with operations
-Process customer returns
Skills and Experience:
-A good level of numeracy and literacy, along with being a strong communicator
-Experience of working in a customer support role
-Good working knowledge of Excel and MS packages
-The ability to multitask and manage several different accounts
-A sense of urgency and capability to work towards deadlines
-Committed ...