My client is are a reputable property and real estate company who are are seeking a dedicated Assistant IT Technician to join our team, based from head office providing 1st line helpdesk support to 900 users across 4 offices. You will play a key role in ensuring smooth IT operations, troubleshooting issues, and maintaining systems to a high standard. There is capacity for excellent professional development within an experienced team and an industry leading company. Key Responsibilities: Provide 1st line support for desktops, laptops, printers, mobile devices, and software. Resolve faults and helpdesk requests in line with service level targets. Liaise with third-party providers and ISPs for hardware and internet issues. Assist with PC builds, re-builds, and hardware problems. Ensure daily backups are conducted and maintain system documentation. Keep up-to-date with new technologies to improve business systems. Essential Skills & Knowledge: Office 365. Office 365 Administration. SharePoint. Minimum 6 Months Experience within an IT related position. This opportunity would be ideal for an individual seeking to take the next step to further their career