Reporting to: Managing Director You will be responsible for leading our garden design, build, and management business. Responsibilities: Coordinate with the lead garden designer and senior gardeners to ensure projects are completed on time and within budget. Oversee operations to ensure they are cost-effective and efficient. Improve operational management systems, processes, and best practices. Manage purchasing, inventory planning, and warehouse efficiency. Ensure compliance with legal, environmental, health, and safety (EHS) standards. Develop and execute strategic and operational objectives. Analyse financial data to improve profitability and manage budgets and forecasts. Perform quality control checks and monitor key performance indicators (KPIs). Recruit, train, and supervise staff. Enhance customer service quality. Prepare fee proposals, quotes, invoices, and payments, ensuring financial accuracy. Monitor and analyse KPIs to identify areas for improvement. Plan and control budgets, capital expenditures, and direct/indirect labour costs. Oversee workforce planning, prioritising high-value projects. Provide regular updates through weekly reports and monthly progress meetings. Chair monthly team meetings to ensure alignment on business goals. Requirements & Skills: Degree in Business, Operations Management, or a related field. Full UK driving licence. Proficient with Microsoft Suite and Apple products. Proven experience as an Operations Manager or similar role. Strong knowledge of operational and organisational management. Experience in budgeting, forecasting, and financial planning. Excellent leadership, team management, and communication skills. Strong organisational and problem-solving abilities. Effective self-management to meet deadlines. Ability to develop strong business relationships and manage logistics and supplier coordination. A practical, systematic approach to organising work, digitisation, and process improvement. Capable of capturing customer requirements and creating detailed project specifications. Strong multitasking skills to manage multiple live projects simultaneously. Ability to horizon scan and plan workload six to twelve months ahead of current schedule. Attend trade networking events Experience: Background in horticulture or landscaping or allied industry is preferred. Proven ability to sell products and services successfully. Experience managing teams and overseeing multiple projects. Strong track record in project delivery, ensuring timelines and budgets are met. Expertise in maintaining health, safety, and environmental compliance. Strong stakeholder management, including clients, local authorities, and contractors. Attitude & Work Ethic: Energetic, self-motivated, and proactive. Hardworking and committed to continuous learning. Team-oriented with a collaborative mindset. About Us Grant Horticulture is one of Yorkshire’s leading landscape companies, dedicated to creating and maintaining exceptional outdoor spaces. Our vision is to be a people-oriented, forward-thinking business that upholds strong values while delivering excellence for our clients and partners. Our purpose is to enhance lives by designing, building, and managing beautiful landscapes. We work closely with our partners to promote best practices and prioritise environmental responsibility in everything we do. We achieve this by staying true to our values—striving for excellence, taking pride in our horticultural expertise, and collaborating with clients and suppliers to create lasting value. Our Benefits Generous holiday entitlement Employee discounts on garden products from our retail business, Urban Grow Company events and team outings Join Us Not sure if you meet every requirement? Research shows that some candidates hesitate to apply unless they match every qualification. At Grant Horticulture, we are committed to fostering a diverse, inclusive, and authentic workplace. If you’re excited about this role but don’t meet every requirement, we encourage you to apply anyway—you may be the perfect fit for this or another opportunity within our team. How To Apply Please send your CV and an enclosing letter explaining why you would be a great fit to gardensgranthorticulture.com