We have a fantastic opportunity to join our friendly Benefits Team at East Hampshire District Council. The focus of the role is to verify claims, changes of circumstances and decide entitlement to Housing Benefit, Council Tax Support and Discretionary Housing Benefit. Youll be a conscientious person who will be responsible for their own case load which involves dealing with customers by telephone, through our digital channels and in person for which good organisational, numerical and communication skills are essential. This is a career graded post which has 3 levels - starting salary and progression through the levels will be dependant upon relevant skills and experience. For more information on the position, the essential requirements and what it delivers please see the role profile. Please make sure you submit a supporting statement or cover letter that shows how you meet the essential criteria for the position. In return for your hard work and contribution, we can offer you a range of benefits including generous annual leave, flexi time, free parking, leisure centre discounts, membership of the Local Government Pension Scheme and more. Our website has information on the benefits and support we offer our staff. Appointment to the post will be subject to a DBS enhanced check. The district is home to many different people, and we want our workforce to better reflect our diverse local communities. We encourage and welcome applications from people of all backgrounds and experiences. Many of our staff also work flexibly in different ways e.g. part-time, compressed hours and everything in between; please talk to us about the flexibility you need to do this role. The closing date for applications is 4th December 2024 and interviews will be held on the 10th December. East Hampshire District Council are committed to building a diverse, inclusive and equitable workplace and welcome applications from people of all backgrounds and experiences we are proud of being a Disability Confident Committed employer and appoint on merit. The Guaranteed Interview Scheme for Veterans is a commitment that the Council has made to support the Armed Forces Community Covenant you can find more on this scheme and eligibility here. Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff members to share this commitment. Please note - as part of our interview process your right to work in the UK will be checked by using approved right to work documents and share codes. REF-218 239 ADZN1_UKTJ